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- Tasks: Deliver top-notch customer service and promote exciting offers and events.
- Company: Luxury Leisure, a vibrant venue in Eastbourne.
- Benefits: Flexible shifts, competitive pay, and extra £1.50 for late-night hours.
- Why this job: Join a fun team and enhance your customer service skills while making customers smile.
- Qualifications: No specific experience needed, just a passion for helping others.
- Other info: Great opportunity for career growth in a lively environment.
The predicted salary is between 20000 - 25000 £ per year.
Company: Luxury Leisure
Location: Eastbourne, East Sussex
Contract: Permanent
Schedule: Full-time
Hours per week: 32
Shift pattern: Must be fully flexible to work a range of shifts including mornings, afternoons, evenings and weekends, working 5 days from seven. If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.
By delivering excellent customer service, you will play an integral role in day‑to‑day running of our venue. Once you have completed your training, you could be:
- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- Handling cash and providing customers with change.
As a coin‑based business, handling cash is a key part of our team's daily duties. You will also be responsible for ID checking as part of our challenge 25 policy and for complying with strict gambling legislation.
Customer Service Assistant in Eastbourne employer: Luxury Leisure, Talarius Ltd
Contact Detail:
Luxury Leisure, Talarius Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Eastbourne
✨Tip Number 1
Get to know the company! Research Luxury Leisure and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Customer Service Assistant and how you'd handle them. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires working various shifts, highlight your availability and willingness to work different hours. This shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Assistant in Eastbourne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Customer Service Assistant role. Highlight any relevant experience and skills that match the job description, especially your customer service skills and cash handling experience.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Luxury Leisure, Talarius Ltd
✨Know Your Customer Service Basics
Brush up on the fundamentals of excellent customer service. Be ready to discuss how you would handle different customer scenarios, especially in a leisure environment. Think about your past experiences and how they relate to the role.
✨Show Off Your Flexibility
Since the job requires flexibility with shifts, be prepared to talk about your availability. Highlight any previous roles where you adapted to changing schedules or worked varied hours. This shows you're ready to meet their needs.
✨Demonstrate Product Knowledge
Familiarise yourself with the types of games and services offered by Luxury Leisure. Being able to recommend games or promotions during the interview will show that you're proactive and genuinely interested in the role.
✨Understand Compliance and Regulations
Make sure you know the basics of ID checking and gambling legislation, especially the challenge 25 policy. Showing that you understand these responsibilities will demonstrate your commitment to maintaining a safe and compliant environment.