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- Tasks: Supervise the venue floor, manage staff, and ensure excellent customer service.
- Company: Join Luxury Leisure Talarius, a top name in UK gaming entertainment.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Be a key player in creating an exciting gaming experience for customers.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Dynamic work environment with a focus on teamwork and fun.
The predicted salary is between 25000 - 30000 £ per year.
Luxury Leisure Talarius, trading as Admiral Slots, is a leading provider of slots and gaming entertainment in the UK. As a supervisor, you will oversee the venue floor and staff during shifts, act as a manager in their absence, and carry a master cash float.
Responsibilities:
- Supervise the venue floor and staff during shifts.
- Act as manager in their absence.
- Carry a master cash float.
- Perform key holding duties.
- Execute admin duties.
- Support collections and banking.
- Handle customer service escalations.
- Deliver excellent customer service and play an integral role in day-to-day venue operations.
- Promote offers, promotions and events.
- Provide refreshments and snacks to customers.
- Handle cash transactions, including providing customers with change.
supervisor in Birtley employer: Luxury Leisure, Talarius Ltd
Contact Detail:
Luxury Leisure, Talarius Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land supervisor in Birtley
✨Tip Number 1
Get to know the venue! Before your interview, pop in and familiarise yourself with the atmosphere and staff. This will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle escalations or promote offers. Being prepared will help you shine during the interview.
✨Tip Number 3
Network with current employees if you can. They can give you insider tips on what the company values and what it’s like to work there. Plus, a friendly face can make all the difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace supervisor in Birtley
Some tips for your application 🫡
Show Your Leadership Skills: As a supervisor, we want to see how you can lead a team. Highlight any previous experience where you've managed staff or overseen operations. Make sure to mention specific examples that showcase your ability to handle responsibilities and support your team.
Customer Service is Key: In your application, emphasise your commitment to delivering excellent customer service. Share instances where you've successfully resolved customer issues or enhanced their experience. We love candidates who can keep our customers happy!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the point, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at Luxury Leisure, Talarius Ltd
✨Know the Venue Inside Out
Before your interview, make sure you research Luxury Leisure Talarius and understand their operations. Familiarise yourself with their gaming offerings and customer service standards. This will show that you're genuinely interested in the role and ready to contribute from day one.
✨Demonstrate Leadership Skills
As a supervisor, you'll need to showcase your ability to lead a team. Prepare examples of how you've successfully managed staff or resolved conflicts in the past. Highlight your experience in handling customer service escalations, as this is crucial for the role.
✨Cash Handling Confidence
Since you'll be carrying a master cash float, it's essential to demonstrate your comfort with cash transactions. Be ready to discuss your experience with cash handling and any systems you've used. This will reassure them that you can manage financial responsibilities effectively.
✨Engage with Customer Service Scenarios
Expect questions about customer service situations. Think of specific instances where you provided excellent service or turned a negative experience into a positive one. This will highlight your commitment to delivering top-notch customer experiences, which is key for the role.