At a Glance
- Tasks: Keep our spa facilities spotless and welcoming for guests to enjoy.
- Company: Join the Ickworth, a stunning hotel in the heart of Suffolk.
- Benefits: Enjoy competitive pay, early salary access, and discounts on food and stays.
- Other info: Flexible hours with opportunities for training and development.
- Why this job: Be part of a team that creates memorable experiences for families.
- Qualifications: Attention to detail and a friendly attitude are key.
The predicted salary is between 12.71 - 12.71 £ per hour.
Contract: Permanent Salary: £12.71 per hour plus generous service charge and great benefits
About Us
The Ickworth, part of Luxury Family Hotels, is entering an exciting new chapter following its refurbishment.
Join us as a Spa Cleaning Attendant and play your part in shaping the future of this much-loved Suffolk retreat.
Role overview
As a Spa Attendant, you'll play a crucial role in ensuring our spa facilities are pristine, organised, and welcoming.
Your attention to detail and commitment to cleanliness will contribute to our guests' overall relaxation experience.
This is a permanent position at 10 hours per week (working 7-9pm, 5 days a week with availability to cover weekends).
Responsibilities
- Maintain cleanliness of the pool, changing rooms, treatment rooms and relaxation lounge; refill amenities such as towels, robes, slippers, shampoo, soap, and lotion and conduct regular inspections to keep the spa spotless.
- Monitor and replenish supplies in spa areas, such as towels and toiletries.
- Work closely with other staff members to maintain a seamless spa experience and communicate any maintenance or cleanliness issues promptly.
- Support massage therapists during treatments (e. g., preparing rooms, restocking supplies).
To be successful in this role we are looking for someone who has
- Attention to detail: Notice the smallest speck of dust and maintain a pristine environment. A housekeeping or cleaning background would be ideal.
- Customer service skills: Friendly, approachable, and eager to make guests feel comfortable.
- Organisational skills: Keep things orderly and efficient.
- Flexibility: Willing to adapt to changing needs and work collaboratively.
- Physical stamina: Standing, walking, and lifting as required.
Why work with us?
- Training and development is central to life at LFH, supported by the Institute of Hospitality certification and partnerships with hospitality apprenticeship providers.
- An extra day’s holiday for your birthday.
- Early Pay – access some of your monthly salary a little early.
- Cycle to work scheme.
- Help@Hand – online health and wellbeing service with same day remote GP appointments, mental health support, and physiotherapy at no cost.
- Life assurance benefit for peace of mind for your loved ones.
- Enhanced maternity and paternity packages.
- Paid day off for any volunteering or fundraising you would like to get involved in once a year.
- The LFH Benefit Hub – an employee discount platform for favourite high street and online retailers.
- 50% off food and beverage and the spa across Luxury Family Hotels.
- Discounted hotel stays for you, friends, and family.
Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!
Who are LFH?
The Ickworth is entering a remarkable new era following an exciting refurbishment, thoughtfully designed to celebrate both its heritage and its future.
Set within the breathtaking Suffolk countryside, this iconic hotel, surrounded by sweeping parkland and rich history, has been carefully refreshed to create even more memorable experiences for modern family escapes.
As a proud member of the Luxury Family Hotels collection, The Ickworth is dedicated to creating meaningful moments for every generation, combining warm hospitality, thoughtful touches, and spaces where families can truly reconnect and unwind.
Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all.
We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions.
We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Spa Cleaning Attendant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Luxury Family Hotels and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Spa Cleaning Attendant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Luxury Family Hotels that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Luxury Family Hotels.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Luxury Family Hotels get a sense of who you are beyond your experience!
How to prepare for a job interview at Luxury Family Hotels
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Luxury Family Hotels and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
