At a Glance
- Tasks: Deliver exceptional spa experiences and tailor treatments to guests' needs.
- Company: Luxury Family Hotel Group, known for stunning views and exceptional service.
- Benefits: Competitive pay, generous service charge, training, and discounts on hotel stays.
- Other info: Enjoy a fun, inclusive workplace with great career development opportunities.
- Why this job: Join a passionate team and make a real difference in guests' relaxation.
- Qualifications: NVQ level 3 or equivalent in beauty treatments and massage required.
The predicted salary is between 14.62 - 14.62 £ per hour.
Contract: Permanent
Salary: £14.62 per hour plus generous service charge and great benefits
Fowey Hall Hotel, nestled on the picturesque coastline of Cornwall, is a luxury family-friendly hotel renowned for its stunning views, exceptional service, and historical charm. With a commitment to providing unforgettable experiences for our guests, we are currently seeking a dedicated and talented Spa Therapist to join our team.
Role overview: As a Spa Therapist, you will play a crucial role in delivering exceptional spa experiences to our guests, ensuring their ultimate relaxation and well-being. This is a permanent position at 24 hours per week, with an hourly rate of £14.62 plus generous service charge and 10% commission on retail sales.
Responsibilities:
- Guest Interaction: You will ensure all guests are welcomed to the Spa in the LFH way, discuss all options available to them, and tailor offerings to their needs.
- Performing Treatments: You will perform treatments within the brand guidelines and provide a relaxing and comfortable experience for all guests. You will use your knowledge to make sure guests are fully educated on the treatment they will receive and offer appropriate adaptations at the guests' request, ensuring a memorable spa experience.
- Promoting our products: You will promote and sell our treatments and large range of products available whilst ensuring that your recommendations are suitable to the guest.
- Collaborating with other spa team members to create a harmonious and efficient working environment.
To succeed in this role, we are looking for someone who has:
- Previous experience as a Spa Therapist within either a destination Spa or within a Hotel Spa.
- Spa UK Qualified to NVQ level 3 or ITEC, CIBTAC, CIDESCO (or equivalent in beauty treatments and massage). Ishga training will be provided, but previous experience of Ishga is highly desirable.
- Passion for Spa and Wellness, you will love to bring your knowledge and experience to the guests.
- High level of attention to detail, you will be knowledgeable about health and safety procedures and take care to ensure you are providing a safe environment for guests.
Why work with us?
- Training and development is central to life at LFH, it’s something we truly value.
- An extra day’s holiday for your birthday.
- EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
- Cycle to work scheme.
- Help@Hand – Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
- Life Assurance Benefit for peace of mind for your loved ones.
- Enhanced Maternity and Paternity packages.
- Paid day off for any volunteering or fundraising you would like to get involved in once a year.
- The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers.
- 50% off Food and Beverage and the Spa across Luxury Family Hotels.
- Incredible discounted hotel stays for you, friends and family.
Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!
Who are LFH? Part of the Luxury Family Hotel Group, Fowey Hall Hotel is a family‑focused hotel nestled in the breathtaking coastal town of Fowey, Cornwall. Set amidst stunning natural landscapes and offering unparalleled views of the sea, our hotel is renowned for its exceptional service and warm hospitality. We are dedicated to creating an inspiring space for our team members that is fun, all‑inclusive, professional and rewarding – just as a career in hospitality should be!! Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
Spa Therapist in Fowey employer: Luxury Family Hotels
Fowey Hall Hotel is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee development and well-being. With generous benefits such as enhanced maternity and paternity packages, access to health services, and significant discounts on hotel stays and dining, our team members enjoy a rewarding experience in a stunning coastal location. Join us to be part of a dedicated team that values diversity and creates unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Fowey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Luxury Family Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Luxury Family Hotels
Don't be shy about reaching out to Luxury Family Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Therapist in Fowey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Luxury Family Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Luxury Family Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
