At a Glance
- Tasks: Keep our spa facilities spotless and welcoming for guests.
- Company: Luxury Family Hotel Group, known for exceptional service and stunning views.
- Benefits: Competitive pay, generous service charge, and fantastic employee discounts.
- Other info: Flexible hours with opportunities for training and development.
- Why this job: Join a fun team and create unforgettable experiences in a beautiful coastal setting.
- Qualifications: Attention to detail, customer service skills, and a friendly attitude.
The predicted salary is between 12.71 - 12.71 £ per hour.
Contract: Permanent
Salary: £12.71 per hour plus generous service charge and great benefits
Fowey Hall Hotel, nestled on the picturesque coastline of Cornwall, is a luxury family-friendly hotel renowned for its stunning views, exceptional service, and historical charm. As Spa Cleaning Attendant you’ll play a pivotal role in creating unforgettable experiences for our guests, big and small! From welcoming families with genuine warmth to ensuring every spa experience is delightful, you'll embody our commitment to exceptional service.
Role overview:
As a Spa Attendant, you'll play a crucial role in ensuring our spa facilities are pristine, organised, and welcoming. Your attention to detail and commitment to cleanliness will contribute to our guests' overall relaxation experience. This is a permanent position at 6 hours per week (likely 3 mornings per week). This role will be paid at the hourly rate of £12.71, plus generous service charge.
Responsibilities:
- Maintaining Cleanliness: Ensure the pool, changing rooms, treatment rooms and relaxation lounge are kept clean and tidy. Refill amenities such as towels, robes, slippers, shampoo, soap, and lotion, and conduct regular inspections to ensure the spa is spotless. Monitor and replenish supplies in spa areas, such as towels and toiletries.
- Team Collaboration: Work closely with other staff members to maintain a seamless spa experience and communicate any maintenance or cleanliness issues promptly. Support massage therapists during treatments (e.g., preparing rooms, restocking supplies).
To be successful in this role we are looking for someone who has:
- Attention to Detail: You notice the smallest speck of dust and take pride in maintaining a pristine environment. A housekeeping or cleaning background would ideally suit this role.
- Customer Service Skills: Friendly, approachable, and eager to make guests feel comfortable.
- Organisational Skills: Keep things orderly and efficient.
- Flexibility: Willing to adapt to changing needs and work collaboratively.
- Physical Stamina: The role involves standing, walking, and lifting.
Why work with us?
- Training and development is central to life at LFH, it’s something we truly value. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
- An extra day’s holiday for your birthday.
- EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
- Cycle to work scheme.
- Help@Hand - Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
- Life Assurance Benefit for peace of mind for your loved ones.
- Enhanced Maternity and Paternity packages.
- We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year.
- The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers.
- 50% off Food and Beverage and the Spa across Luxury Family Hotels.
- Incredible discounted hotel stays for you, friends and family.
Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!
Who are LFH?
Part of the Luxury Family Hotel Group, Fowey Hall Hotel is a family-focused hotel nestled in the breathtaking coastal town of Fowey, Cornwall. Set amidst stunning natural landscapes and offering unparalleled views of the sea, our hotel is renowned for its exceptional service and warm hospitality.
We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding – just as a career in hospitality should be!! Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
Spa Cleaning Attendant in Fowey employer: Luxury Family Hotels
Luxury Family Hotels is an exceptional employer, offering a vibrant work culture where creativity and passion for childcare thrive. With competitive pay and the opportunity to work in a picturesque setting like Woolley Grange, employees enjoy meaningful engagement with families while developing their skills in a supportive environment. Join us to make a difference in children's holiday experiences and grow within a company that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Cleaning Attendant in Fowey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Luxury Family Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Luxury Family Hotels
Don't be shy about reaching out to Luxury Family Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Cleaning Attendant in Fowey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Luxury Family Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Luxury Family Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!