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For Companies At a Glance
- Tasks: Lead the reception team, ensuring exceptional guest experiences and smooth operations.
- Company: Join Fowey Hall Hotel, part of the Luxury Family Hotel Group, known for its stunning views and warm hospitality.
- Benefits: Enjoy a fun work environment, competitive pay, and opportunities for growth in a beautiful coastal setting.
- Why this job: Be part of a dedicated team that values creativity and provides memorable experiences for families.
- Qualifications: Previous experience in hospitality or customer service is preferred; a passion for helping others is essential.
- Other info: Located in picturesque Fowey, this role offers a unique chance to work in a vibrant community.
The predicted salary is between 28800 - 43200 £ per year.
Who are LFH?
Part of the Luxury Family Hotel Group, Fowey Hall Hotel is a family-focused hotel nestled in the breathtaking coastal town of Fowey, Cornwall. Set amidst stunning natural landscapes and offering unparalleled views of the sea, our hotel is renowned for its exceptional service and warm hospitality.
We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, and supportive.
Reception Manager employer: Luxury Family Hotels Ltd
Contact Detail:
Luxury Family Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Familiarise yourself with the Luxury Family Hotel Group's values and mission. Understanding their commitment to exceptional service and warm hospitality will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Showcase your experience in managing a reception team or similar roles. Be prepared to discuss specific examples of how you've improved guest experiences or streamlined operations, as this will highlight your suitability for the Reception Manager position.
✨Tip Number 3
Network with current or former employees of Fowey Hall Hotel or the Luxury Family Hotel Group. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare thoughtful questions about the hotel and its operations to ask during your interview. This shows your genuine interest in the role and helps you stand out as a proactive candidate who is eager to contribute to the team's success.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with the Luxury Family Hotel Group and Fowey Hall Hotel's values and mission. Highlight how your personal values align with their commitment to exceptional service and warm hospitality in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality management, particularly in reception roles. Emphasise skills such as customer service, team leadership, and problem-solving that are crucial for a Reception Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Use specific examples from your past experiences that demonstrate your ability to manage a reception team effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Reception Manager.
How to prepare for a job interview at Luxury Family Hotels Ltd
✨Know the Hotel's Values
Before your interview, make sure you understand the core values of the Luxury Family Hotel Group. Familiarise yourself with their commitment to exceptional service and warm hospitality, as this will help you align your answers with what they value in a Reception Manager.
✨Showcase Your Customer Service Skills
As a Reception Manager, you'll be the face of the hotel. Prepare examples from your past experiences that demonstrate your ability to handle customer inquiries, resolve complaints, and create a welcoming atmosphere for guests.
✨Highlight Team Leadership Experience
The role requires strong leadership skills. Be ready to discuss your experience in managing a team, including how you motivate staff, handle conflicts, and ensure everyone is working towards the same goal of providing excellent service.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the Reception Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
