Front of House Manager

Front of House Manager

Bradford-on-Avon Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the front of house team and ensure exceptional guest experiences.
  • Company: Woolley Grange is a historic Jacobean manor, part of Luxury Family Hotels.
  • Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
  • Why this job: Be part of an exciting refurbishment and contribute to a welcoming atmosphere.
  • Qualifications: Previous hospitality experience and strong leadership skills are essential.
  • Other info: The hotel will reopen in mid-October, offering a fresh start.

The predicted salary is between 36000 - 60000 £ per year.

Woolley Grange is about to begin an exciting new chapter. Set in the heart of beautiful Wiltshire, this much-loved Jacobean manor is currently undergoing an extensive refurbishment—thoughtfully designed to celebrate its heritage while introducing a refreshed, welcoming charm. Reopening in mid-October, Woolley Grange will continue to be a proud part of the Luxury Family Hotels collection.

Front of House Manager employer: Luxury Family Hotels Ltd

At Woolley Grange, we pride ourselves on fostering a vibrant and inclusive work culture that values each team member's contributions. As a Front of House Manager, you will enjoy competitive benefits, opportunities for professional growth, and the chance to be part of a historic establishment that is committed to excellence in hospitality. Located in the picturesque Wiltshire countryside, our newly refurbished manor offers a unique environment where you can thrive and make a meaningful impact.
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Contact Detail:

Luxury Family Hotels Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Manager

✨Tip Number 1

Familiarise yourself with Woolley Grange's history and values. Understanding the heritage of the Jacobean manor will help you connect with the brand and demonstrate your passion for preserving its charm during the interview.

✨Tip Number 2

Network with current or former employees of Luxury Family Hotels. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions.

✨Tip Number 3

Prepare to discuss your experience in managing front-of-house operations. Be ready to share specific examples of how you've enhanced guest experiences and handled challenges in previous roles.

✨Tip Number 4

Showcase your leadership skills by preparing to talk about how you motivate and manage a team. Highlight any successful initiatives you've led that improved service quality or team performance.

We think you need these skills to ace Front of House Manager

Customer Service Excellence
Leadership Skills
Team Management
Conflict Resolution
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Financial Acumen
Event Planning
Health and Safety Compliance
Adaptability
Multitasking Abilities
Hospitality Industry Knowledge

Some tips for your application 🫡

Understand the Role: Read the job description for the Front of House Manager position carefully. Make sure you understand the key responsibilities and skills required, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality or management roles. Use specific examples to demonstrate how your background aligns with the requirements of the position.

Showcase Your Passion: Express your enthusiasm for working at Woolley Grange and being part of the Luxury Family Hotels collection. Mention what excites you about the refurbishment and how you can contribute to creating a welcoming atmosphere.

Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for spelling and grammar errors, and ensure that your writing is clear and professional.

How to prepare for a job interview at Luxury Family Hotels Ltd

✨Know the Venue

Familiarise yourself with Woolley Grange and its history. Understanding the heritage and the recent refurbishment will show your genuine interest in the role and the establishment.

✨Showcase Your Leadership Skills

As a Front of House Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts.

✨Emphasise Customer Service

Highlight your commitment to exceptional customer service. Be ready to discuss how you've gone above and beyond for guests in previous roles, as this is crucial in a hospitality setting.

✨Ask Insightful Questions

Prepare thoughtful questions about the hotel's vision post-refurbishment. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.

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