At a Glance
- Tasks: Help customers create unforgettable luxury travel experiences through phone and online sales.
- Company: Join Luxury Escapes, a rapidly growing travel business with a vibrant culture.
- Benefits: Enjoy uncapped commissions, flexible hours, and free meals five days a week.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a fun team and experience the travel you sell!
- Qualifications: Sales experience and a passion for helping customers find their dream holidays.
The predicted salary is between 24960 - 30000 £ per year.
Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 7 million subscribers each month with exclusive limited time offers at 'insider' prices. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.
We are looking for Travel Sales Consultants to join our exceptionally talented Customer Experience team. Luxury Escapes Travel Consultants are responsible for the successful management of sales activity and overall customer experience for our highly engaged member base. You will be tasked and targeted on selling our packages to our customers, helping them to create an incredible travel experience with Luxury Escapes!
You will be responsible for:
- Responding to, and making sales inquiries by phone, electronically or in person.
- Answering simultaneous customer enquiries promptly, competently and professionally.
- Offering excellent customer service by providing customers with general information relating to services, packages and pricing.
- Recommending workable solutions that meet the needs of the business and customer.
- Providing our members with full package upgrade options.
- Ensuring daily prompt follow up and ownership of customer sales inquiries.
- Displaying initiative in customer solutions and team engagement.
- Resolving customer complaints where applicable and within specified time frames or referring to the correct department to ensure commitments are followed through to resolution.
What we are looking for:
- Personable, approachable and professional, with a love for helping customers find the perfect luxury holiday.
- A background in phone based sales; those with travel experience will be highly regarded.
- Experience dealing with KPIs and thriving in a competitive environment.
- Flexibility with availability; our shifts run within 7am to 10pm 7 days a week, including weekends/evenings.
- Exceptional verbal and written communication skills, attention to detail, and a passion for customer sales.
- Drive to succeed, enjoy challenges, and work towards achieving goals.
- German language skills would be beneficial.
What's in it for you?
- Exceptional earning potential with uncapped commissions.
- Flexible hours and weekend work.
- First-class health and well-being program, with breakfast and lunch provided five days a week, plus an exceptional Employee Assistance Program.
- Be part of our growth story in the UK.
- Fun and flexible working environment.
- Opportunity to experience the travel we sell through famils.
- A fun, dynamic environment with a collaborative team.
- Generous staff discount and birthday leave!
If you’re interested in the role but don't check every box, apply anyway, we’d love to hear from you! We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview. As a 2026 Circle Back Initiative employer, we're committed to responding to every applicant.
Travel Sales Consultant London 2026-06-04 employer: Luxury Escapes
Luxury Escapes is an exceptional employer, recognised as one of the 'Best Places to Work' by the AFR, offering a vibrant and inclusive work culture in London. With a focus on employee experience, we provide generous benefits such as daily lunches, flexible hours, and uncapped commission potential, alongside significant professional development opportunities. Join our dynamic team and enjoy the unique advantage of experiencing the luxury travel we offer, all while contributing to a company that values collaboration and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Sales Consultant London 2026-06-04
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Luxury Escapes who are looking for fresh talent for roles like Travel Sales Consultant London 2026-06-04.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Luxury Escapes and give you a leg up for your Travel Sales Consultant London 2026-06-04 application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Sales Consultant London 2026-06-04 openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Sales Consultant London 2026-06-04
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Sales Consultant London 2026-06-04 role at Luxury Escapes.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Sales Consultant London 2026-06-04 position at Luxury Escapes.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Luxury Escapes.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Luxury Escapes's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Sales Consultant London 2026-06-04.
How to prepare for a job interview at Luxury Escapes
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Luxury Escapes.
