At a Glance
- Tasks: Manage sales and enhance customer experiences for luxury travel packages.
- Company: Join Luxury Escapes, a rapidly growing travel business with a vibrant culture.
- Benefits: Uncapped commissions, flexible hours, free meals, and wellness programs.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a fun team and help customers create unforgettable travel memories.
- Qualifications: Sales experience, strong communication skills, and a passion for travel.
The predicted salary is between 30000 - 40000 € per year.
Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 7 million subscribers each month with exclusive limited time offers at 'insider' prices. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Awarded as one of the 'Best Places to Work’ by the AFR; employee experience is king here, with lunches provided 5 days a week, the opportunity to experience the travel we offer and significant professional development opportunities.
We are looking for Travel Sales Consultants to join our exceptionally talented Customer Experience team. Luxury Escapes Travel Consultants are responsible for the successful management of sales activity and overall customer experience for our highly engaged member base. You will be tasked and targeted on selling our packages to our customers, helping them to create an incredible travel experience with Luxury Escapes!
You will be responsible for:
- Responding to, and making sales inquiries by phone, electronically or in person.
- Answering simultaneous customer enquiries promptly, competently and professionally.
- Offering excellent customer service by providing customers with general information relating to services, packages and pricing.
- Recommending workable solutions that meet the needs of the business and customer.
- Providing our members with full package upgrade options.
- Ensuring daily prompt follow up and ownership of customer sales enquiries.
- Displaying initiative in customer solutions and team engagement.
- Resolving customer complaints where applicable and within specified time frames or referring to the correct department to ensure commitments are followed through to resolution.
Qualifications:
What we are looking for:
- Personable, approachable and professional, and love helping customers to find the perfect luxury holiday.
- A background in phone based sales - those with travel experience will be highly regarded.
- Used to dealing with KPIs and thrives in a competitive environment.
- Flexible with your availability; our shifts run within 7am to 10pm 7 days a week, so you will be asked to work weekends/evenings!
- Exceptional verbal and written communication skills, pay close attention to detail and extremely passionate about customer sales.
- Driven to succeed, enjoys a challenge and working to achieve goals.
- German language skills would be beneficial.
Additional Information:
What's in it for you?
- Exceptional earning potential with uncapped commissions.
- Flexible hours and weekend work.
- First-class health and well-being program, with breakfast and lunch provided five days a week, plus an exceptional Employee Assistance Program.
- Be part of our growth story in the UK.
- Fun and flexible working environment.
- Opportunity to experience the travel we sell through famils.
- A fun, dynamic environment with a collaborative team.
- Generous staff discount and birthday leave!
If you’re interested in the role but don't check every box, apply anyway, we’d love to hear from you! We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview. As a 2026 Circle Back Initiative employer, we're committed to responding to every applicant.
Travel Sales Consultant London 2026-04-16 employer: Luxury Escapes
Luxury Escapes is an exceptional employer, recognised as one of the 'Best Places to Work' by the AFR, offering a vibrant and inclusive work culture in London. With a focus on employee experience, we provide generous benefits such as daily lunches, flexible hours, and uncapped commission potential, alongside significant professional development opportunities. Join our dynamic team and enjoy the unique advantage of experiencing the luxury travel we offer, all while contributing to a company that values collaboration and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Sales Consultant London 2026-04-16
✨Tip Number 1
Get to know the company inside out! Research Luxury Escapes, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your phone skills! Since you'll be handling a lot of calls, try role-playing with a friend or family member. This will help you feel more confident and ready to tackle those customer inquiries like a pro.
✨Tip Number 3
Be prepared to share your sales success stories! Think of examples where you've gone above and beyond for customers. This will show Luxury Escapes that you're not just about hitting targets, but also about creating amazing experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Luxury Escapes team. We can't wait to see your application!
We think you need these skills to ace Travel Sales Consultant London 2026-04-16
Some tips for your application 🫡
Show Your Passion for Travel:When you're writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about helping others create their dream holidays with Luxury Escapes.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your phone-based sales experience and how it relates to providing excellent customer service. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Luxury Escapes!
How to prepare for a job interview at Luxury Escapes
✨Know Your Stuff
Before the interview, dive deep into Luxury Escapes' offerings and understand their unique selling points. Familiarise yourself with their packages and pricing, so you can confidently discuss how you can help customers find their perfect luxury holiday.
✨Show Off Your Sales Skills
Prepare to share specific examples of your phone-based sales experience. Think about times when you exceeded targets or turned a difficult customer into a happy one. This will demonstrate your ability to thrive in a competitive environment and meet KPIs.
✨Be Personable and Professional
Luxury Escapes values a personable approach, so practice your communication skills. Be ready to showcase your friendly and approachable nature during the interview. Remember, they want someone who can connect with customers and provide excellent service.
✨Flexibility is Key
Since the role requires working weekends and evenings, be prepared to discuss your availability openly. Show that you're flexible and willing to adapt to the needs of the business, which will highlight your commitment to the role.
