At a Glance
- Tasks: Deliver exceptional customer service and drive sales through various channels.
- Company: Luxury Escapes, a leader in luxury travel experiences.
- Benefits: Flexible schedule, competitive pay, and opportunities for growth.
- Other info: Fast-paced environment with a focus on first-contact resolution.
- Why this job: Join a dynamic team and help customers create unforgettable travel memories.
- Qualifications: Fluency in English and either German or French, with customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
Luxury Escapes is seeking a Multilingual Customer Experience Agent in London to deliver exceptional customer service and drive sales across phone, email, and digital channels. You will respond to inquiries, recommend luxury packages, and manage high-volume customer interactions with a focus on first-contact resolution.
The role requires fluency in English with additional German or French, a customer-service or sales background, and a flexible schedule to cover early mornings to evenings.
Multilingual CX & Sales Agent – German/French (Travel) employer: Luxury Escapes
Luxury Escapes is an exceptional employer, recognised as one of the 'Best Places to Work' by the AFR, offering a vibrant and inclusive work culture that prioritises employee experience. With benefits like daily lunches, flexible hours, uncapped commissions, and opportunities for personal and professional growth, our team thrives in a fun, dynamic environment where every day brings the chance to create unforgettable travel experiences for our customers. Join us in our UK growth story and enjoy unique perks such as generous staff discounts and the opportunity to experience the travel we sell.
