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For Companies At a Glance
- Tasks: Help customers find their dream luxury holidays and manage sales inquiries.
- Company: Join Luxury Escapes, a fast-growing travel business with a vibrant culture.
- Benefits: Uncapped commissions, flexible hours, free meals, and health programs.
- Why this job: Be part of an exciting team and experience the travel you sell!
- Qualifications: Sales experience, great communication skills, and a passion for customer service.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 7 million subscribers each month with exclusive limited time offers at 'insider' prices. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.
We are looking for Travel Sales Consultants to join our exceptionally talented Customer Experience team. Luxury Escapes Travel Consultants are responsible for the successful management of sales activity and overall customer experience for our highly engaged member base – managing a high volume of inbound calls, you will be tasked and targeted on selling our packages to our customers, helping them to create an incredible travel experience with Luxury Escapes!
You Will Be Responsible For:
- Respond to, and make sales inquiries by phone, electronically or in person.
- Answer simultaneous customer enquiries promptly, competently and professionally.
- Offer excellent customer service by providing customers with general information relating to services, packages and pricing.
- Recommend workable solutions that meet the needs of the business and customer.
- Provide our members with full package upgrade options.
- Ensure daily prompt follow up and ownership of customer sales enquiries.
- Display initiative in customer solutions and team engagement.
- Resolve customer complaints where applicable and within specified time frames or refer to the correct department to ensure commitments are followed through to resolution.
Qualifications:
- Personable, approachable and professional and love helping customers to find the perfect luxury holiday.
- You will have a background in phone based sales – those with travel experience will be highly regarded.
- Used to dealing with KPIs and thrives in a competitive environment.
- Flexible with your availability – our shifts run within 7am to 10pm 7 days a week, so you will be asked to work weekends/evenings!
- Exceptional verbal and written communication skills, pay close attention to detail and extremely passionate about customer sales.
- Driven to succeed, enjoys a challenge and working to achieve goals.
What's in it for you?
- Exceptional earning potential with uncapped commissions.
- Flexible hours and weekend work.
- First-class health and well-being program, with breakfast and lunch provided five days a week, plus an exceptional Employee Assistance Program.
- Be part of our growth story in the UK.
- Fun and flexible working environment.
- Opportunity to experience the travel we sell through famils.
- A fun, dynamic environment with a collaborative team.
- Generous staff discount and birthday leave!
If you're interested in the role but don't check every box, apply anyway, we'd love to hear from you! We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview.
As a 2026 Circle Back Initiative employer, we're committed to responding to every applicant.
Travel Sales Consultant in London employer: Luxury Escapes
Contact Detail:
Luxury Escapes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Sales Consultant in London
✨Tip Number 1
Get to know the company inside out! Research Luxury Escapes, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your phone skills! Since you'll be handling a lot of calls, try role-playing with a friend or family member. This will help you get comfortable with answering questions and selling packages like a pro.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out as someone who truly cares about creating amazing travel experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Luxury Escapes team and ready to dive into this exciting opportunity.
We think you need these skills to ace Travel Sales Consultant in London
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight why you’re excited about helping others create their dream holidays with Luxury Escapes.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how your background in phone-based sales and customer service aligns with what we’re looking for!
Be Professional Yet Personable: While it’s important to maintain a professional tone, don’t forget to let your personality come through! We’re looking for someone who is approachable and friendly, so feel free to inject a bit of your character into your writing.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be part of our exciting journey at Luxury Escapes right from the start!
How to prepare for a job interview at Luxury Escapes
✨Know Your Stuff
Before the interview, make sure you research Luxury Escapes and their offerings. Familiarise yourself with their packages and pricing, as well as their customer service ethos. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Off Your Sales Skills
Since this role is all about sales, be prepared to discuss your previous experience in phone-based sales. Think of specific examples where you successfully closed a deal or resolved a customer complaint. Highlight your ability to meet KPIs and thrive in competitive environments.
✨Be Personable and Professional
Luxury Escapes values a personable approach, so during the interview, let your personality shine through! Practice your communication skills and ensure you come across as approachable and professional. Remember, they want someone who can connect with customers effortlessly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or growth opportunities. This shows your genuine interest in the role and helps you determine if it’s the right fit for you too!
