At a Glance
- Tasks: Provide exceptional customer service via calls and emails in the travel industry.
- Company: Leading travel company in Greater London with a fun, dynamic culture.
- Benefits: Health benefits, competitive salary, and flexible working hours.
- Other info: Enjoy a vibrant work environment with opportunities for growth.
- Why this job: Combine your passion for travel with a rewarding customer service role.
- Qualifications: Excellent communication skills; knowledge of Salesforce and German is a plus.
The predicted salary is between 25000 - 32000 £ per year.
A leading travel company in Greater London is seeking full-time Customer Service Agents to provide exceptional service via calls and emails. Successful applicants will handle a high volume of inquiries with a focus on first-contact resolution.
Key qualities include:
- Excellent communication skills
- Flexibility with shifts from 7am to 10pm
- A passion for customer service and travel
Knowledge of Salesforce and German language skills are advantageous. The role promises a fun and dynamic working environment with perks like health benefits and a competitive package.
Travel Customer Experience Agent - Flexible Hours & Famils in London employer: Luxury Escapes
Join a leading travel company in Greater London, where we prioritise exceptional customer service and employee satisfaction. Our dynamic work culture fosters growth and flexibility, offering competitive health benefits and the opportunity to engage with a passionate team of travel enthusiasts. With flexible hours and a focus on first-contact resolution, this role is perfect for those looking to make a meaningful impact in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Customer Experience Agent - Flexible Hours & Famils in London
✨Tip Number 1
Get to know the company! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about exceptional service, try role-playing common customer scenarios with a friend. It’ll boost your confidence and prepare you for those tricky questions.
✨Tip Number 3
Be flexible and show it! Highlight your availability during the interview, especially since they’re looking for someone who can work shifts from 7am to 10pm. Flexibility can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re serious about joining our fun and dynamic team!
We think you need these skills to ace Travel Customer Experience Agent - Flexible Hours & Famils in London
Some tips for your application 🫡
Show Your Passion for Travel:When you're writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight why you’re excited about this role and how it aligns with your passion for customer service.
Highlight Your Communication Skills:Since this role is all about providing exceptional service, make sure to showcase your communication skills. Use clear and concise language in your application, and consider including examples of how you've successfully resolved customer inquiries in the past.
Flexibility is Key:We value flexibility, so don’t forget to mention your availability for shifts between 7am and 10pm. If you have experience working varied hours, share that too! It shows you’re adaptable and ready to meet our customers' needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Luxury Escapes
✨Know Your Stuff
Before the interview, make sure you research the company and its services. Familiarise yourself with their customer service approach and any recent news or updates. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Communication Skills
As a Travel Customer Experience Agent, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully resolved customer inquiries in the past, as this will demonstrate your ability to handle high volumes of calls and emails.
✨Flexibility is Key
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Highlight your willingness to adapt to different schedules and share any previous experiences where you’ve successfully managed varying work hours.
✨Brush Up on Salesforce and Language Skills
If you have experience with Salesforce, be ready to talk about it! If not, consider familiarising yourself with the basics. Additionally, if you speak German, mention it during the interview, as it could give you an edge over other candidates. It’s all about showcasing your unique skills!
