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- Tasks: Manage sales and enhance customer experiences for luxury travel packages.
- Company: Join Luxury Escapes, a rapidly growing travel business with a vibrant culture.
- Benefits: Uncapped commissions, flexible hours, free meals, and wellness programs.
- Why this job: Be part of an exciting team and help customers create unforgettable travel memories.
- Qualifications: Sales experience, strong communication skills, and a passion for travel.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 7 million subscribers each month with exclusive limited time offers at 'insider' prices. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Awarded as one of the 'Best Places to Work’ by the AFR; employee experience is king here, with lunches provided 5 days a week, the opportunity to experience the travel we offer and significant professional development opportunities.
We are looking for Travel Sales Consultants to join our exceptionally talented Customer Experience team. Luxury Escapes Travel Consultants are responsible for the successful management of sales activity and overall customer experience for our highly engaged member base. Managing a high volume of inbound calls, you will be tasked and targeted on selling our packages to our customers, helping them to create an incredible travel experience with Luxury Escapes!
Responsibilities:- Respond to, and make sales inquiries by phone, electronically or in person.
- Answer simultaneous customer enquiries promptly, competently and professionally.
- Offer excellent customer service by providing customers with general information relating to services, packages and pricing.
- Recommend workable solutions that meet the needs of the business and customer.
- Provide our members with full package upgrade options.
- Ensure daily prompt follow up and ownership of customer sales enquiries.
- Display initiative in customer solutions and team engagement.
- Resolve customer complaints where applicable and within specified time frames or refer to the correct department to ensure commitments are followed through to resolution.
- Personable, approachable and professional and love helping customers to find the perfect luxury holiday.
- You will have a background in phone based sales - those with travel experience will be highly regarded.
- Used to dealing with KPIs and thrives in a competitive environment.
- Flexible with your availability; our shifts run within 7am to 10pm 7 days a week, so you will be asked to work weekends/evenings!
- Exceptional verbal and written communication skills, pay close attention to detail and extremely passionate about customer sales.
- Driven to succeed, enjoys a challenge and working to achieve goals.
- Exceptional earning potential with uncapped commissions.
- Flexible hours and weekend work.
- First-class health and well-being program, with breakfast and lunch provided five days a week, plus an exceptional Employee Assistance Program.
- Be part of our growth story in the UK.
- Fun and flexible working environment.
- Opportunity to experience the travel we sell through famils.
- A fun, dynamic environment with a collaborative team.
- Generous staff discount and birthday leave!
If you’re interested in the role but don’t check every box, apply anyway, we’d love to hear from you! We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview. As a 2026 Circle Back Initiative employer, we're committed to responding to every applicant.
Travel Sales Consultant employer: Luxury Escapes Real Estate
Contact Detail:
Luxury Escapes Real Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Sales Consultant
✨Tip Number 1
Get to know the company inside out! Research Luxury Escapes, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of inbound calls, try role-playing with a friend or family member. Get comfortable with handling customer queries and selling packages on the spot.
✨Tip Number 3
Be ready to showcase your sales experience! Think of specific examples where you've excelled in sales or customer service. This will help you stand out during interviews and show that you're the perfect fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Luxury Escapes family. Don’t hesitate, we want to hear from you!
We think you need these skills to ace Travel Sales Consultant
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight why you’re excited about helping others create their dream holidays.
Tailor Your Application: Make sure to customise your application to fit the role of a Travel Sales Consultant. Highlight your sales experience and customer service skills, and don’t forget to mention any relevant travel industry knowledge you have!
Be Professional Yet Personable: Strike a balance between professionalism and approachability in your written application. Use a friendly tone while ensuring your communication is clear and concise – we want to see your personality!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Luxury Escapes.
How to prepare for a job interview at Luxury Escapes Real Estate
✨Know Your Stuff
Before the interview, make sure you research Luxury Escapes and their offerings. Familiarise yourself with their packages and pricing, as well as any recent news or promotions. This will show your genuine interest in the company and help you answer questions confidently.
✨Show Off Your Sales Skills
Since this role is all about sales, be prepared to discuss your previous experience in phone-based sales. Think of specific examples where you successfully closed a deal or handled a difficult customer. Highlight your ability to meet KPIs and thrive in a competitive environment.
✨Be Personable and Approachable
Luxury Escapes values a friendly and professional approach. During the interview, demonstrate your communication skills by being warm and engaging. Practice active listening and respond thoughtfully to questions, showing that you genuinely care about helping customers find their perfect holiday.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about how you would handle common customer complaints or inquiries. Prepare to discuss how you would provide excellent customer service while also upselling packages, showcasing your initiative and creativity.
