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- Tasks: Help customers create unforgettable luxury travel experiences through phone and online sales.
- Company: Join Luxury Escapes, a rapidly growing travel business with a vibrant culture.
- Benefits: Enjoy uncapped commissions, flexible hours, and free meals five days a week.
- Why this job: Be part of an exciting team and experience the travel you sell!
- Qualifications: Sales experience, great communication skills, and a passion for helping customers.
- Other info: Dynamic work environment with opportunities for professional growth and fun team activities.
The predicted salary is between 28800 - 43200 £ per year.
Luxury Escapes is one of the world's fastest growing travel businesses, reaching up to 7 million subscribers each month with exclusive limited time offers at 'insider' prices. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.
We are looking for Travel Sales Consultants to join our exceptionally talented Customer Experience team. Luxury Escapes Travel Consultants are responsible for the successful management of sales activity and overall customer experience for our highly engaged member base - managing a high volume of inbound calls, you will be tasked and targeted on selling our packages to our customers, helping them to create an incredible travel experience with Luxury Escapes!
Responsibilities:- Respond to, and make sales inquiries by phone, electronically or in person.
- Answer simultaneous customer enquiries promptly, competently and professionally.
- Offer excellent customer service by providing customers with general information relating to services, packages and pricing.
- Recommend workable solutions that meet the needs of the business and customer.
- Provide our members with full package upgrade options.
- Ensure daily prompt follow up and ownership of customer sales enquiries.
- Display initiative in customer solutions and team engagement.
- Resolve customer complaints where applicable and within specified time frames or refer to the correct department to ensure commitments are followed through to resolution.
- Personable, approachable and professional and love helping customers to find the perfect luxury holiday.
- You will have a background in phone based sales - those with travel experience will be highly regarded.
- Used to dealing with KPIs and thrives in a competitive environment.
- Flexible with your availability; our shifts run within 7am to 10pm 7 days a week, so you will be asked to work weekends/evenings!
- Exceptional verbal and written communication skills, pay close attention to detail and extremely passionate about customer sales.
- Driven to succeed, enjoys a challenge and working to achieve goals.
- Exceptional earning potential with uncapped commissions.
- Flexible hours and weekend work.
- First-class health and well-being program, with breakfast and lunch provided five days a week, plus an exceptional Employee Assistance Program.
- Be part of our growth story in the UK.
- Fun and flexible working environment.
- Opportunity to experience the travel we sell through famils.
- A fun, dynamic environment with a collaborative team.
- Generous staff discount and birthday leave!
If you're interested in the role but don't check every box, apply anyway, we'd love to hear from you! We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview.
As a 2026 Circle Back Initiative employer, we're committed to responding to every applicant.
Travel Sales Consultant in London employer: Luxury Escapes Real Estate
Contact Detail:
Luxury Escapes Real Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Sales Consultant in London
✨Tip Number 1
Get to know the company inside out! Research Luxury Escapes, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of inbound calls, try role-playing with a friend or family member. Get comfortable with handling customer inquiries and selling packages on the spot.
✨Tip Number 3
Be ready to share your travel stories! Personal experiences can really resonate with customers. Think about your best trips and how they relate to the packages Luxury Escapes offers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Luxury Escapes team. Don’t hesitate, we want to hear from you!
We think you need these skills to ace Travel Sales Consultant in London
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or adventures that have shaped your passion for exploring the world. We want to see how excited you are about helping others create their dream holidays!
Tailor Your Application: Make sure to customise your application to fit the Travel Sales Consultant role. Highlight your relevant experience in phone-based sales and customer service. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Be Personable and Professional: Remember, we’re all about creating amazing customer experiences! Use a friendly tone in your written application, but keep it professional. Show us that you can balance being approachable while still being serious about delivering top-notch service.
Check Your Details: Before hitting send, double-check your application for any typos or errors. Attention to detail is key in this role, and we want to see that you can present yourself clearly and accurately. A polished application shows us you care!
How to prepare for a job interview at Luxury Escapes Real Estate
✨Know Your Product Inside Out
Before the interview, make sure you’re familiar with Luxury Escapes' offerings. Research their packages, pricing, and any recent promotions. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in phone-based roles. Think of specific examples where you met or exceeded KPIs. Highlight how you handled customer objections and turned them into sales opportunities.
✨Demonstrate Your Customer Service Passion
Luxury Escapes values exceptional customer service, so be ready to share stories that illustrate your approach to helping customers. Discuss how you’ve resolved complaints or gone above and beyond to ensure customer satisfaction.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during the interview. Practice handling common customer inquiries or complaints. This will help you demonstrate your communication skills and ability to think on your feet, which are crucial for a Travel Sales Consultant.
