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- Tasks: Lead and coach a team to enhance customer service and drive sales in the travel industry.
- Company: A leading travel company based in Greater London with a focus on customer experience.
- Benefits: Flexible work environment, exceptional earning potential, and great employee benefits.
- Why this job: Make a real impact in the travel industry while developing your leadership skills.
- Qualifications: Strong people management skills and previous experience in the travel sector.
- Other info: Dynamic workplace with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading travel company in Greater London seeks an experienced Assistant Team Leader for its Customer Experience team. This role involves driving performance and coaching staff to enhance service quality and sales.
Candidates should have strong people management skills and previous experience in the travel industry.
The position offers a flexible, dynamic work environment with exceptional earning potential and employee benefits.
CX Team Lead - Travel Sales & Coaching Excellence employer: Luxury Escapes Real Estate
Contact Detail:
Luxury Escapes Real Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Team Lead - Travel Sales & Coaching Excellence
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a great role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to customer experience. Be ready to share how your coaching skills can drive performance and enhance service quality.
✨Tip Number 3
Showcase your achievements! When chatting with potential employers, highlight specific examples of how you've improved team performance or sales in previous roles. Numbers speak volumes!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right fit for your skills and experience. Plus, it shows you're serious about joining our team!
We think you need these skills to ace CX Team Lead - Travel Sales & Coaching Excellence
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the travel industry and showcases your people management skills. We want to see how you've driven performance and coached teams in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer experience and how you can contribute to our team's success. We love hearing your story!
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use specific examples of how you've improved service quality or boosted sales in your past roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Luxury Escapes Real Estate
✨Know Your Travel Stuff
Make sure you brush up on your travel industry knowledge. Familiarise yourself with current trends, popular destinations, and customer preferences. This will not only show your passion for the industry but also help you answer questions confidently.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or managed a team in the past. Think about specific situations where your guidance led to improved performance or service quality. This will demonstrate your capability as a Team Lead.
✨Understand Customer Experience
Be ready to discuss what excellent customer experience means to you. Consider how you would enhance service quality within the team and share any innovative ideas you have. This shows that you're proactive and focused on continuous improvement.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, team dynamics, and performance metrics. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
