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- Tasks: Welcome guests and assist with luggage for a smooth arrival experience.
- Company: Prestigious hotel in Edinburgh known for exceptional service.
- Benefits: Comprehensive benefits package, discounted rates, and flexible working arrangements.
- Why this job: Be the friendly face that makes guests feel at home in luxury.
- Qualifications: Strong communication skills and ability to multitask under pressure.
- Other info: Dynamic work environment with opportunities to grow in hospitality.
The predicted salary is between 28800 - 43200 £ per year.
A prestigious hotel in Edinburgh is seeking a Front Office Porter. In this role, you will be the welcoming presence for guests, assisting with luggage and ensuring a smooth arrival experience.
You will need strong communication skills and the ability to multitask while delivering exceptional service. We are looking for a people person who thrives under pressure and is adaptable to a dynamic work environment.
This position comes with a comprehensive benefits package, including discounted rates and flexible working arrangements.
Front Office Concierge - Luxury Hotel Guest Welcome employer: Luxury Collection by Marriott Edinburgh Grand and Autograph-Front Office/Reception
Contact Detail:
Luxury Collection by Marriott Edinburgh Grand and Autograph-Front Office/Reception Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Concierge - Luxury Hotel Guest Welcome
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about making guests feel welcome, try role-playing with a friend. It’ll help you get comfortable with handling different guest scenarios.
✨Tip Number 3
Stay adaptable! The hotel environment can be hectic, so be ready to think on your feet. Show potential employers that you can handle pressure and still deliver top-notch service.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it’s super easy to navigate!
We think you need these skills to ace Front Office Concierge - Luxury Hotel Guest Welcome
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Highlight Relevant Experience: Make sure to showcase any previous experience in customer service or hospitality. We love seeing how you've made guests feel welcome and valued in past roles, so share those stories!
Tailor Your Application: Take a moment to tailor your application to the specific job description. Mention how your skills align with the requirements, like strong communication and multitasking abilities, to show us you're the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at our luxury hotel!
How to prepare for a job interview at Luxury Collection by Marriott Edinburgh Grand and Autograph-Front Office/Reception
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its history, values, and any unique features. This will not only impress the interviewers but also help you answer questions about why you want to work there.
✨Showcase Your People Skills
As a Front Office Concierge, you'll be interacting with guests constantly. Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to make someone's experience memorable.
✨Demonstrate Multitasking Abilities
In a busy hotel environment, multitasking is key. Be ready to discuss times when you've successfully managed multiple tasks at once. You could even role-play scenarios with a friend to practice how you'd handle various guest requests simultaneously.
✨Stay Calm Under Pressure
The ability to remain composed during hectic situations is crucial. Prepare for potential stress-related questions by reflecting on past experiences where you maintained your cool. Share how you prioritised tasks and ensured guests received top-notch service, even when things got busy.
