The Office Administrator keeps records, scheduling support and communication organised. You are often the first voice a client or family hears on the phone, and the person who makes sure the paperwork behind the care is in order.
The Office Administrator keeps records, scheduling support and communication organised. You are often the first voice a client or family hears on the phone, and the person who makes sure the paperwork behind the care is in order.
At a glance
Role Office Administrator
Working pattern A shift pattern covering our daytime care rounds, 6am–9pm. Overnight services are arranged separately.
Driving A driving licence is helpful but not essential.
DBS An enhanced DBS check is completed.
Training Induction and training on our systems.
The role
Main responsibilities
- Answering phones and handling initial enquiries.
- Maintaining client and staff records.
- Supporting the Care Coordinator with scheduling and rotas.
- Handling invoicing and payment queries.
- Managing correspondence and filing.
A day in the role
What a normal shift involves
Office-based, on a shift pattern covering our daytime care rounds, 6am–9pm.
Who we are looking for
Person specification
What we look for
- Organised and detail-oriented.
- Warm and professional on the phone.
- Comfortable with office software and care management systems.
Experience: Previous office or administration experience is valued. Experience in a care or health setting is a bonus.
Pay and benefits
What this role pays
Published up front, including the part most adverts leave out.
Competitive
hourly rate — discussed at interview
- Office-based at Bretby Business Park.
Progression to Care Coordinator or office management.
Why work for Luxuricare?
You are the backbone of a small, local team. The work you do directly affects whether the care runs smoothly, and you see the difference.
What supports you
The tools you get
Carers are usually let down by the organisation around them rather than by their own effort. These three systems exist so that does not happen here.
Birdie Care planning & digital records
Structured policies and procedures that support professional standards across everything we do.
Lumis Staff e-learning
Ongoing e-learning and staff development, so our team keeps building on what they know.
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Office / Administration employer: Luxuricare LTD
Luxuricare is an exceptional employer for Care Assistants, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible working arrangements, paid training, and a commitment to maintaining manageable visit times, our team members can focus on delivering compassionate care in the community of Burton upon Trent and Swadlincote. We value kindness and reliability, ensuring that every Care Assistant feels respected and empowered in their role.
