Sales Team Manager

As a Sales Team Manager at Luxtripper, you will play a pivotal role in coordinating, resourcing, and leading our Sales Team to optimise the conversion of a variety of initial sales inquiries. Reporting to the Head of Sales Operations, the Sales Team Manager is entrusted with achieving outstanding sales conversions through a dedicated team of Travel Specialists. This role centers on day‑to‑day team management, ensuring efficient workload distribution, and the attainment of team KPIs.

Your responsibilities encompass team development, performance management, motivation, and setting a professional and productive environment, all while embracing a positive attitude towards change.

• Cultivate a positive, competitive, and supportive sales environment, aligning with Luxtripper's values and promoting excellence in sales and service.
• Foster a motivating and competitive atmosphere through innovative incentives, team‑building activities, and a positive approach.
• Take charge of your team's productivity and efficiency, striving to exceed team KPIs.
• Utilise situational leadership/adaptive management techniques to bring out the best in each team member, from newcomers to top performers.
• Manage resource allocation within the team, accounting for holidays, fam trips, and onboarding of new team members to ensure optimal staffing levels that maximise productivity.
• Lead the recruitment of new Travel Specialists based on business needs.
• Organise, coordinate, and lead meetings with the broader sales teams to ensure that the Sales team provides timely support to relevant departments.
• Encourage a culture of continuous learning and development within the team, setting clear objectives and holding team members accountable for their personal and professional growth.

At Luxtripper, we are more than just a travel company; we are a team of passionate individuals dedicated to crafting perfect travel experiences for our clients. We firmly believe in the transformative power of travel and are committed to making it accessible to all. If you are seeking a role where you can genuinely impact people's lives, Luxtripper is the ideal place for you.

As a Sales Team Manager, your mission is to create and sell tailored itineraries to our clients. You will work closely with them to understand their preferences and aspirations, curating unforgettable journeys. This role is not for the faint‑hearted; it is fast‑paced, demanding, and requires unwavering dedication. However, if you possess a passion for travel and a knack for sales, the rewards are immeasurable.

You come to us with a proven track record of consistently achieving strong sales results and receiving high customer service feedback, coupled with experience in managing a sales team. You are commercially astute and share a deep appreciation for Luxtripper's values and what sets us apart from the competition.

• Previous experience in sales team management.
• Exceptional communication and interpersonal skills.
• Strong planning and organisational capabilities.
• Proficiency in problem‑solving and keen attention to detail.
• Competency in MS Office applications and familiarity with databases.
• Ability to thrive under tight deadlines.
• Embody Luxtripper's values, including a positive attitude, commitment to making a difference, teamwork, and a profound passion for travel.

If you're excited about this opportunity, we invite you to apply and embark on your journey with Luxtripper. We firmly believe that our people make all the difference and are instrumental in building Luxtripper's success. We take pride in promoting and celebrating a diverse and inclusive work environment, enabling our team members to realise their full potential.