At a Glance
- Tasks: Support trading systems and ensure smooth transaction flow while solving issues.
- Company: Dynamic financial services firm with a global presence.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on innovation and continuous improvement.
- Why this job: Join a fast-paced environment and make a real impact in capital markets.
- Qualifications: 5+ years in application support, strong problem-solving skills, and knowledge of trading systems.
The predicted salary is between 60000 - 80000 £ per year.
Client's application support is responsible for the production systems, including Trading, Post-Trade, and PnL software, environment management, and software deployment. Will work closely with developers, business analysts and infrastructure team members as well as with portfolio managers and traders. The candidate will participate in the release process, ensuring quality software is delivered in a timely manner.
Responsibilities
- Working as part of a Global team (‘follow the sun’ model), to manage trading and risk platform readiness: pre-trading through to post-trade and reconciliation systems.
- Monitor and support end to end transaction flow across the trading platform.
- Quickly identify, analyze, and correct alerts & issues and/or elevate to minimize trade flow impact and preempt outages.
- Incident management: communicate incidents and outages to key business stakeholders and portfolio managers. Create PM reports following established procedures, to identify and track tasks to mitigate future occurrence.
- Problem tracking – identify and steer problematic issues through to resolution.
- Effectively and regularly communicate with Investment management, Portfolio managers, Operations, Development, Compliance and Infrastructure teams.
- Support scheduled changes working with Dev teams.
- Oversee automated processes, scheduled, alerting and regular reporting.
- Manage users’ requests / queries: track requests, review approvals, updates, resolution through to closure, etc.
- Identify inefficiencies such as repetitive activities, manual processes and suboptimal tools/workflows to drive continuous improvements via automation and collaboration with internal development teams.
Skills – Must Have
- At least 5+ years of application support experience.
- Comfortable with Client/server architecture, Linux OS, AWS and a good working knowledge of Kafka messaging / docker containerization.
- Proficiency with Bash; a scripting language such as Python or Perl would be beneficial.
- Detailed practical knowledge of FIX protocol.
- Experience using relational Databases (eg MySQL, MS SQL).
- Good knowledge of trade flow, asset classes and trade life cycle.
- Understand fundamental concepts with regard to PnL calculation, understanding key data inputs that affect risk views would be beneficial but not required.
- Highly organized, detailed, control oriented, enjoys solving problems and brings in a "take charge" attitude.
- Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, senior management and portfolio managers.
- Ability to articulate complex issues into a high-level summary for senior management.
- Self-motivated individual that takes initiatives and has an ownership & accountability mindset.
- Must show the ability to make quick decisions and establish priorities in a multi-tasking environment.
- Experience with the Atlassian stack (JIRA, Confluence, Service Desk) would be useful.
Nice to Have
- Scripting - Python/JS/etc.
- Knowledge of databases and associated structures.
- Experience with the use of MS Office applications: Word, Excel, Outlook, PowerPoint, and Visio.
- Knowledge of Fix Messaging protocol and setting up FIX connections.
- Front office Applications (Bloomberg, TradeWeb, MarketAxess) – trader support will be a good benefit.
- Experience in supporting order flow management between the trading desk and brokers.
- Experience with Javascript will be a huge advantage.
- Java application support background.
- Experience with Cloud (AWS) platform.
- Experience in building out Geneos monitoring including backend scripting and implement customizable alerting for bespoke / custom alerts.
Trade support analyst (with Capital Markets exp.) employer: Luxoft
As a Trade Support Analyst at our company, you will be part of a dynamic global team dedicated to ensuring the seamless operation of our trading and risk platforms. We pride ourselves on fostering a collaborative work culture that encourages continuous improvement and innovation, offering ample opportunities for professional growth and development. Located in a vibrant financial hub, we provide a stimulating environment where your contributions directly impact our success, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Trade support analyst (with Capital Markets exp.)
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Luxoft. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Trade support analyst (with Capital Markets exp.)
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Luxoft.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Luxoft's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Luxoft
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Luxoft.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Luxoft will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Luxoft employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
