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For Companies At a Glance
- Tasks: Support and improve non-clinical healthcare systems to enhance user experience.
- Company: Join a leading healthcare organisation focused on innovation and teamwork.
- Benefits: Competitive salary, flexible hours, and opportunities for continuous learning.
- Why this job: Make a real difference in healthcare by optimising essential systems.
- Qualifications: 3+ years of IT experience with strong problem-solving and communication skills.
- Other info: Dynamic role with a focus on collaboration and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
IT Analyst focused on non-clinical healthcare systems (like HR, patient experience, safety systems). Your job is to support, improve, and maintain these systems so they run smoothly and meet user needs.
Responsibilities
- Daily Operations: handle requests and projects related to non-clinical software — designing, building, testing, and maintaining them.
- Troubleshooting & Updates: help fix issues and assist with software upgrades.
- Testing: help create and manage testing plans and work with users to test systems.
- Coordination: work with different departments to ensure systems are well-supported.
- Teamwork: collaborate with various professionals to keep systems stable and functional.
- Documentation: keep records updated and follow change management rules.
- On-Call Support: be available during off-hours as part of a rotation to handle urgent issues.
- Continuous Learning: stay updated and trained on different systems and tools.
Qualifications
- Must have: 3+ years of IT experience, including IT application support experience in Press Ganey’s HRP application and/or RLDatix’s RL6 application.
- Strong critical thinking and problem-solving skills.
- Good understanding of business workflows.
- Strong teamwork and communication.
- Ability to learn new applications quickly.
- Experience with non-clinical healthcare systems such as risk management, patient experience, patient safety.
- Initial focus will be on Press Ganey HRP (a tool used for patient experience and performance improvement).
Nice to have
- Certification
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Healthcare IT Analyst employer: Luxoft
Contact Detail:
Luxoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare IT Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the healthcare IT space, especially those who work with non-clinical systems. Attend industry events or webinars and don’t be shy about introducing yourself – you never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with Press Ganey’s HRP and RLDatix’s RL6 applications. Share specific examples of how you've improved systems or solved problems – it’ll make you stand out!
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with their non-clinical healthcare systems. A little initiative can go a long way!
✨Tip Number 4
Keep learning! Stay updated on the latest trends and tools in healthcare IT. Consider taking online courses or certifications that can boost your knowledge and show employers you’re committed to continuous improvement.
We think you need these skills to ace Healthcare IT Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with non-clinical healthcare systems, especially if you've worked with Press Ganey or RLDatix. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting healthcare IT systems and how your problem-solving skills can help us improve user experiences. Keep it engaging and personal!
Showcase Teamwork Skills: Since collaboration is key in this role, make sure to mention any past experiences where you’ve worked with different departments or teams. We love seeing examples of how you’ve contributed to successful projects together!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Luxoft
✨Know Your Systems
Make sure you have a solid understanding of non-clinical healthcare systems, especially Press Ganey HRP and RLDatix RL6. Brush up on how these systems work and their impact on patient experience and safety. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully troubleshot issues or improved system functionality. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your critical thinking and problem-solving abilities effectively.
✨Emphasise Teamwork and Communication
Since this role involves collaboration with various departments, be ready to discuss how you've worked in teams before. Share specific instances where your communication skills helped resolve conflicts or improve project outcomes. This will highlight your ability to work well with others.
✨Stay Updated and Curious
Express your commitment to continuous learning, especially regarding new applications and tools in healthcare IT. Mention any recent courses or certifications you've pursued. This shows that you're proactive and eager to grow, which is a big plus for any employer.
