At a Glance
- Tasks: Empower your community with energy-saving advice and support sustainability initiatives.
- Company: Join Utilita Energy, a leader in fair and flexible energy services.
- Benefits: Enjoy 25 days leave, private healthcare, and a structured bonus scheme.
- Other info: Gain an ISEP qualification and enjoy exclusive discounts and volunteering opportunities.
- Why this job: Make a real difference while building a career in sustainability.
- Qualifications: Passion for sustainability, great communication skills, and a proactive attitude.
The predicted salary is between 27976 - 27976 £ per year.
Location: Leith Hub
Salary: £27,976 (Pro-rata) per annum
Hours: 20 hours per week Monday - Saturday
Sponsorship: Unfortunately, we are not able to offer sponsorship for this role.
Join Us as an Energy Expert in our Leith Hub – Empowering People & Supporting Sustainability! Are you passionate about helping others and making a real difference in your community? We’re looking for friendly, proactive individuals to join our Leith Energy Hub team, where customer care, community support, and sustainability go hand in hand.
What You’ll Be Doing:
- As a key member of our high street Energy Hub team, you’ll be at the forefront of driving sustainability in your local community.
- You’ll be the first point of contact for customers, whether face-to-face or over the phone, offering support that goes beyond energy services.
- You’ll empower customers with practical, personalised energy-saving advice, helping them reduce their usage, lower their bills, and shrink their carbon footprint, along with introducing them to our innovative, eco-conscious products and services.
- Using our in-house CRM system, you’ll resolve queries efficiently and clearly translating technical information into everyday language and ensuring every interaction supports our mission for a more sustainable future.
- Beyond customer service, you’ll be a sustainability ambassador in your community.
- You’ll collaborate with local charities and organisations through our charitable foundation, Utilita Giving, supporting initiatives that strengthen communities and promote environmental responsibility.
- By leading local green initiatives and working closely with your team, you’ll inspire others to take part in building a cleaner, more connected future—making our Energy Hubs not just places of service, but centres of environmental and social impact.
What We’re Looking For:
- A genuine interest in sustainability and community engagement, with the opportunity to gain a ISEP qualification.
- A passion for helping people and making a difference.
- Great communication skills across all channels.
- A proactive, can-do attitude.
Ready to power up your career while powering down our carbon footprint? Join us and be part of something bigger, where your work supports people, the planet, and their pocket.
The Important Things!
- Join a company that truly invests in you.
- Enjoy a structured bonus scheme, clear career and development opportunities.
- Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services.
- Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day.
- Plus, benefit from a generous pension contribution.
We’re more than a workplace, we’re a place to thrive.
About us
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Energy Expert (Part-Time) employer: Luxion
Utilita Energy is an exceptional employer, recognised as one of the UK's Top 50 best workplaces for four consecutive years. With a strong focus on employee growth through our award-winning training academy in Warrington, we offer a supportive work culture that prioritises flexibility, inclusion, and well-being, ensuring that our Dual Fuel Smart Meter Engineers thrive both personally and professionally while enjoying uncapped earnings potential.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Expert (Part-Time)
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Utilita's mission and values. Understanding their commitment to sustainability and community support will help you connect your passion for energy with their goals.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can showcase your communication skills and proactive attitude, which are key for the Energy Expert role.
✨Tip Number 3
Don’t forget to prepare some questions! Show your interest by asking about local initiatives or how the team collaborates with charities. This not only demonstrates your enthusiasm but also helps you gauge if the role is right for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Utilita family and making a difference in the community.
We think you need these skills to ace Energy Expert (Part-Time)
Some tips for your application 🫡
Show Your Passion for Sustainability:Make sure to highlight your genuine interest in sustainability and community engagement in your application. We love seeing candidates who are passionate about making a difference, so let that shine through!
Tailor Your Application:Don’t just send the same CV and cover letter everywhere! Tailor your application to reflect the specific skills and experiences that match the Energy Expert role. We want to see how you can contribute to our mission.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use everyday language to explain your experiences and skills, just like you would when talking to a customer. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Luxion
✨Know Your Stuff
Make sure you brush up on your knowledge of sustainability and energy-saving practices. Familiarise yourself with the latest eco-friendly products and services that Utilita offers, as well as any community initiatives they support. This will show your genuine interest in the role and help you connect with the interviewers.
✨Practice Your People Skills
As an Energy Expert, you'll be interacting with customers regularly. Practise your communication skills by role-playing common customer scenarios with a friend. Focus on how to explain technical information in simple terms, as this is crucial for helping customers understand their energy options.
✨Show Your Passion
During the interview, let your enthusiasm for sustainability and community engagement shine through. Share personal experiences or projects where you've made a difference, whether it's volunteering or leading green initiatives. This will demonstrate that you're not just looking for a job, but are genuinely invested in making a positive impact.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, upcoming community projects, or how Utilita measures success in their sustainability efforts. This shows that you're engaged and thinking about how you can contribute to their mission.
