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- Tasks: Investigate and resolve smart meter issues while engaging with customers.
- Company: Utilita, the UK's first energy company focused on smart technology.
- Benefits: Competitive salary, bonus scheme, 25 days leave, private healthcare, and more.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
- Why this job: Join a pioneering team making a real impact on energy efficiency.
- Qualifications: Qualified Dual Fuel Smart Meter Engineer with relevant experience.
The predicted salary is between 40758 - 40758 £ per year.
Salary: £40,758 plus Bonus scheme
Hours: 40 hours per week
Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers' pockets and the planet.
Are you a qualified Dual Fuel Smart Meter Engineer? Do you enjoy solving complex Smart Meter issues? If so, we have a great opportunity for you to join our award-winning Field Services team as a Revenue Protection Smart Meter Engineer.
What does this role involve?
- Representing our Revenue Protection team, you will attend domestic and commercial properties to investigate and resolve smart meter alerts and safety issues.
- Your day-to-day responsibilities will include:
- Engaging with customers at pre-warrant and warrant appointments;
- Discussing repayment options and agreeing suitable resolutions;
- Installing and exchanging smart meters when required;
- Collaborating with internal teams to ensure all outcomes are compliant.
Who are we looking for?
The successful candidate will hold CMA1/CCN1 or equivalent, MET1, MOCOPA (single phase, single off multi, multi rate), along with previous experience as a Smart Meter Engineer. 3-Phase and Medium pressure qualifications would be desirable but would not be essential.
You will thrive in a team-focused environment where clear communication, flexibility and resilience are key. With no two days the same, you’ll enjoy adapting to new challenges and making a real impact.
Your role will involve having access to our customer’s homes, so you’ll need to go through some enhanced security vetting.
Our employees, just like our customers, come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Important Things!
- Join a company that truly invests in you.
- Enjoy a structured bonus scheme, clear career and development opportunities.
- Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services.
- Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day.
- Plus, benefit from a generous pension contribution.
We’re more than a workplace; we’re a place to thrive.
About us
Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that’s good for the pocket and planet. Since then, we’ve made it our mission to put fairness first – supporting those who need it most and treating everyone equally by listening to what our customers and staff need.
Plus, as the first supplier to kick start Britain’s smart meter revolution, our belief in smart technology means that we’re always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we’ll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.
Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
Revenue Protection Smart Meter Engineer in Bristol employer: Luxion
Contact Detail:
Luxion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Protection Smart Meter Engineer in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the energy sector, especially those who work with smart meters. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meetup, be ready to discuss your experience as a Smart Meter Engineer. Bring along examples of how you've solved complex issues.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the application process. Reach out directly to the hiring manager or team via LinkedIn to express your interest and ask any questions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Utilita and being part of our mission.
We think you need these skills to ace Revenue Protection Smart Meter Engineer in Bristol
Some tips for your application 🫡
Show Off Your Qualifications: Make sure to highlight your CMA1/CCN1, MET1, and MOCOPA qualifications in your application. We want to see that you’ve got the right skills to tackle those smart meter challenges head-on!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect how your experience aligns with our mission at Utilita. Show us how you can contribute to our goal of empowering customers through smart technology.
Be Yourself: We value authenticity here at Utilita. Don’t be afraid to let your personality shine through in your application. Share your passion for energy efficiency and how you can make a difference in our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Luxion
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to smart meters and the specific qualifications required for the role, like CMA1/CCN1 and MET1. Be ready to discuss your previous experiences as a Smart Meter Engineer and how you've tackled complex issues in the past.
✨Showcase Your Problem-Solving Skills
Utilita is looking for someone who enjoys solving complex problems. Prepare examples of situations where you've successfully resolved smart meter alerts or safety issues. Highlight your ability to think on your feet and adapt to new challenges.
✨Engage with Empathy
Since you'll be interacting with customers, practice how you can communicate effectively and empathetically. Think about how you would discuss repayment options or resolutions with a customer who might be stressed or confused. Showing that you care can make a big difference.
✨Embrace the Company Culture
Familiarise yourself with Utilita's core values: Fairness, Smart, and Sustainability. Be prepared to discuss how these values resonate with you and how you can contribute to an inclusive culture. This will show that you're not just a fit for the role, but also for the company.