At a Glance
- Tasks: Provide hands-on IT support and improve our tech services in a dynamic environment.
- Company: Join Luxfer MEL Technologies, a leader in innovative IT solutions.
- Benefits: Enjoy a competitive salary, benefits, and opportunities for professional growth.
- Other info: Flexible hours with occasional travel to the US for exciting projects.
- Why this job: Make a real impact while developing your IT skills in a supportive team.
- Qualifications: GCSEs in English and Maths, plus IT experience or qualifications.
The predicted salary is between 30000 - 40000 £ per year.
Luxfer MEL Technologies is looking for a motivated IT Engineer to join our Information Technology team in Manchester. This role is ideal for a self-starter who enjoys hands-on IT work, takes ownership of problems, and is keen to develop their career in a secure, regulated, and technically interesting environment. You'll provide first and second line support across both office and manufacturing environments, helping ensure our IT services are reliable, secure, and compliant. Alongside day-to-day support, you'll contribute to continuous improvement of our IT services, processes, and user experience.
Responsibilities
- Providing first and second line IT support for hardware, software, and user issues
- Troubleshooting and resolving incidents efficiently, escalating where appropriate
- Supporting users with systems, policies, and procedures across office and production environments
- Administering user accounts, permissions, and access controls
- Installing, configuring, and supporting workstations, meeting room technology, network equipment, and cabling
- Supporting endpoint management, monitoring, and security platforms
- Carrying out routine system maintenance, monitoring, and health checks
- Maintaining accurate asset registers, service records, and technical documentation
- Creating and maintaining knowledge base articles and standard operating procedures
- Providing remote support and occasional travel to US facilities when required
- Managing authorised access to CCTV systems and recorded footage in line with company policy, data protection, and audit requirements
- Actively contributing to improvements in IT services, processes, and user experience
Qualifications
- 5 GCSEs (or equivalent) at grade C/4 including English and Mathematics
- Formal IT qualification or equivalent hands-on IT experience
- Experience supporting Windows desktop environments and Microsoft Office
- Customer-facing IT support experience
- Strong troubleshooting and diagnostic skills
- Clear written and verbal communication
- High levels of discretion when handling sensitive or security-related information
- Working knowledge of:
- Microsoft Office 365 Eco System and service Provisioning
- Exchange, Teams, SharePoint, Intune, Entra ID Licensing management
- Networking fundamentals (TCP/IP, DNS, DHCP)
- Active Directory, Windows Server and Group Policy
- Endpoint security principles and threat awareness
- Windows Autopilot and OS deployment
Working Hours & On-Site Requirement
- 37 hours per week
- On-site working required (10 am-6 pm)
- Flexibility to support incidents or maintenance outside standard hours when needed
- Occasional travel to the United States may be required; the role supports confidential and security-sensitive work
Our Values
This role requires a strong commitment to Luxfer's core values: Customer First, Integrity, Accountability, Innovation, Teamwork, and Personal Development. We're looking for someone who will live these values day-to-day—supporting colleagues, taking ownership, and continuously improving how we work.
Why Join Luxfer
- Competitive salary and benefits package
- A stable, technically challenging environment with real-world impact
- Exposure to both corporate and manufacturing IT
- Opportunities to build breadth and depth in your IT skillset
- A team that values professionalism, improvement, and developing people
- A role where initiative is encouraged and recognised
IT Engineer in Salford employer: Luxfer MEL Technologies
Luxfer MEL Technologies is an exceptional employer, offering a competitive salary and benefits package in a stable and technically challenging environment located in Manchester. Our work culture prioritises professionalism, teamwork, and personal development, providing IT Engineers with ample opportunities to enhance their skills while contributing to meaningful projects that have real-world impact. Join us to be part of a team that values innovation and encourages initiative, ensuring your career growth in a secure and regulated setting.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer in Salford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Luxfer MEL Technologies values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Luxfer MEL Technologies might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Luxfer MEL Technologies!
✨Direct Apply to Luxfer MEL Technologies
Let's not forget to apply directly through the Luxfer MEL Technologies website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Engineer in Salford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Luxfer MEL Technologies.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Luxfer MEL Technologies. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Luxfer MEL Technologies
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
