Operations Director @Net-a-Porter

Operations Director @Net-a-Porter

Full-Time 63000 - 77000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead and innovate in our distribution centre, driving performance and efficiency.
  • Company: Join Net-a-Porter, a leader in luxury fashion with a dynamic culture.
  • Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for growth.
  • Other info: Diversity is celebrated here; all backgrounds are encouraged to apply.
  • Why this job: Make a real impact in logistics while leading high-performing teams.
  • Qualifications: Senior-level experience in distribution and logistics, with strong leadership skills.

The predicted salary is between 63000 - 77000 £ per year.

Here is a breakdown of what you’ll be doing:

  • Set and deliver the distribution centre’s vision, strategy, and long-term operational plans to navigate seasonal peaks, new initiatives and business launches.
  • Lead high performing operational teams and drive performance against SLA’s whilst controlling costs.
  • Develop and execute strategies to increase the team's performance while delivering the highest quality standards to our valuable customers.
  • Identify initiatives for improving distribution capabilities (i.e. processes, organisational structures and planning, teams, technology, etc.).
  • Develop and implement operational improvement strategies and plans which directly improve the efficiency and performance of the overall distribution and logistics functions.
  • Manage supplier contracts, procurement activities and compliance requirements and ensure procurement processes and contract negotiations with key external vendors and service providers, as well as all new business and supplier onboarding compliance with global policies.
  • Own and manage the budget, ensuring via all available management information and tools the close monitoring of the budget and hourly/daily/weekly targets, identify variances and take the necessary remedial action, keeping the relevant internal key stakeholders informed of key operational data and updates.
  • Ensure proficient management and expertise of WMS, ASRS systems, MHE and related software, ensure optimal management, achieving stock availability and service level commitments.
  • Maintain effective and strategic labour relations with trade union delegates throughout the facility.

The type of person we are looking for:

  • Considerable commercial experience in distribution and logistics at a senior level in a fast paced, multi-national, direct-to-consumer automated operations environment or similar environment that has been recognised for superior operational performance.
  • Experience in leading transformational change programs that improve efficiency across a warehouse/distribution environment.
  • Extensive experience managing managers and leading large and complex teams across multiple disciplines and effectively dealing with all manner of people related topics.
  • Passionate about managing operational teams through being in the known, strong shopfloor presence, routines to manage daily, weekly and monthly performance and creating high levels of motivation and accountability within all teams.
  • Experience managing and working in a unionised environment.
  • Clear communicator, with fluency in written and spoken English.

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

Experience Level: Director

Workplace Type: Hybrid

Operations Director @Net-a-Porter employer: LuxExperience

At NET-A-PORTER, we pride ourselves on being a leading luxury fashion destination that fosters a vibrant and inclusive work culture. Our Westfield office in London offers a dynamic environment where creativity thrives, supported by a dedicated team of experts. With competitive benefits including flexible working, private healthcare, and exclusive staff discounts, we are committed to your professional growth and well-being, making us an exceptional employer for those passionate about digital media in the luxury sector.

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Contact Details:

LuxExperience Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Director @Net-a-Porter

✨Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like LuxExperience and learning about the latest trends in the industry.

✨Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at LuxExperience!

✨Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

✨Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like LuxExperience keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Operations Director @Net-a-Porter

Strategic Planning
Operational Management
Performance Management
Budget Management
Supplier Contract Management
Procurement Activities
Compliance Management

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to LuxExperience:This is your chance to really connect with the team at LuxExperience. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at LuxExperience

✨Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with LuxExperience.

✨Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

✨Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show LuxExperience that you're a team player!

✨Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at LuxExperience. Show them you’re not just focused on the day-to-day but also have a strategic mindset!