LuxExperience, via NET-A-PORTER, is seeking a CRM & Loyalty Executive to join the Customer Retention & CRM team in London. You will plan and execute CRM campaigns across email, push and SMS, delivering personalised, commercially effective communications to drive engagement and revenue.
You will report to the CRM & Loyalty Manager, support automation projects, analyse performance, and help shape the CRM roadmap while working closely with cross‑functional partners in a fast-paced luxury
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Hybrid CRM & Loyalty Executive - Luxury Fashion employer: LuxExperience
At NET-A-PORTER, we pride ourselves on being a leading luxury fashion destination that fosters a vibrant and inclusive work culture. Our Westfield office in London offers a dynamic environment where creativity thrives, supported by a dedicated team of experts. With competitive benefits including flexible working, private healthcare, and exclusive staff discounts, we are committed to your professional growth and well-being, making us an exceptional employer for those passionate about digital media in the luxury sector.
