At a Glance
- Tasks: Deliver exceptional customer experiences and build lasting relationships in luxury fashion.
- Company: Join a prestigious Italian ladieswear brand in the heart of London.
- Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
- Other info: Exciting career development opportunities in a vibrant team.
- Why this job: Be part of a luxury brand and make a real impact on customer satisfaction.
- Qualifications: Experience in luxury retail and strong interpersonal skills required.
The predicted salary is between 29250 - 35750 Β£ per year.
From Luxe Talent, an International Recruitment and Training Consultancy specialised in Fashion, Luxury, Retail, Food & Beverage, Hospitality and FMCG, we are looking for a Sales Advisor for an Italian Ladieswear Luxury brand, in London.
Sales Advisor Responsibilities:
- Provide an exceptional customer experience and exceed customer expectations at every opportunity;
- Demonstrate and reflect the luxury brand image through the service you provide with a positive and professional attitude;
- Respond to all customer queries and issues in a professional, effective and timely manner;
- Build and maintain quality relationships with customers, resulting in strong sales performance;
- Ensure brand loyalty by developing these relationships through personal interaction and active customer loyalty;
- Drive CRM at your location and maintain the customer database;
- Demonstrate an entrepreneurial approach to grow your customer base and customer spend, including approaching customers for events such as private sales, in-store events or new product/collection launches;
- As a proactive member of the team, collaborate in achieving shop objectives.
Sales Advisor Requirements:
- Proven experience in a luxury fashion retail environment;
- Fluent English;
- Strong customer-facing skills to ensure customer contact and a long-term professional and loyal relationship;
- Ability to create an authentic warm welcome for all customers and adopt a humble attitude to ensure the most professional and positive environment;
- Discreet. Ability to handle personal information about colleagues and customers with discretion;
- Strong brand awareness and able to protect business strategy and plans and maintain confidential business information where necessary;
- Excellent communication (verbal and written) and strong interpersonal skills. Able to build strong, authentic relationships with customers and collaborate with fellow team members while supporting the store manager and collaborating effectively;
- Proactive, dynamic and willing to learn and develop;
- Adaptability and flexibility;
- Effective time management skills. You must be punctual, reliable and complete tasks within the required timescale.
If you fit this profile and are interested in working for an Italian fashion brand, do not hesitate to apply with your CV.
Sales Advisor - Italian Ladieswear Luxury Brand - London employer: LuxeTalent
Luxe Talent is an exceptional employer, offering a vibrant work culture that prioritises collaboration and personal growth within the luxury retail sector. With competitive salaries, comprehensive healthcare benefits, and a commitment to employee development, this new boutique in London provides a unique opportunity for Opticians to thrive in a prestigious environment while delivering unparalleled service to clients. Join us to be part of a dynamic team that values excellence and fosters lasting relationships with both customers and colleagues.