At a Glance
- Tasks: Support the Customer Service & Export Team with order processing and customer queries.
- Company: Join a dynamic client known for excellent customer service.
- Benefits: Gain valuable experience in a temporary role with potential for growth.
- Other info: Fast-paced environment with opportunities to develop your skills.
- Why this job: Make a real difference by ensuring customer satisfaction and smooth operations.
- Qualifications: Previous experience in export or customer service is a plus.
The predicted salary is between 25000 - 30000 £ per year.
- We have an exciting opportunity to join a great client of ours as a
- Customer
Service & Export Administrator on a temporary 3-6 month contract.
The key objective of the role is to support the Customer Service & Export Team, ensuring high levels of productivity are maintained and workloads are managed effectively to meet customer requirements.
You will focus on servicing customer requirements, including order processing, resolving queries, despatching orders, and producing export documentation.
A high standard of customer service is essential, along with effective internal communication and a proactive approach to ensuring customer satisfaction.
Duties Include
- Main point of contact internally and externally between the client and export hauliers.
- Ensure customer orders are processed accurately and in a timely manner to meet customer deadlines.
- Process order and export documentation, carrying out secondary checks where required.
- Carry out physical checks of despatches to ensure goods are prepared correctly for shipment.
- Expedite orders where required and highlight any potential delays.
- Provide updates to the Sales Team as required.
- Ensure stock levels are maintained.
- Troubleshoot and resolve customer or operational issues.
- Maintain accurate records with excellent attention to detail.
Skills & Experience
- Previous export or customer service administration experience.
- Ability to balance priorities, manage time effectively, and work to tight deadlines.
- Comfortable working within a small team.
- Excellent written and verbal communication skills.
Ideally, you will be available to start ASAP.
If this role is of interest, in the first instance, please apply for further details.
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Customer Service & Export Administrator ( 3-6 Months) in Ware employer: LUXE Recruitment
Join a dynamic manufacturing environment where your role as a Material Handler is crucial to our success. We offer a supportive work culture that values reliability and hard work, with opportunities for growth into permanent positions for dedicated individuals. Located in a bustling area, our site provides a fast-paced yet rewarding atmosphere, ensuring you are part of a team that prioritises safety and efficiency while fostering your professional development.
