We're looking for a Field Service Engineer with plumbing, pipework or white goods experience to join and contribute to the success of an expanding, innovative subscription-based business in the domestic water systems sector.
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
This role will cover the Stoke & Derby area (ST & DE postcodes).
This business places a strong emphasis on company culture, with incentives designed to recognise hard work and give employees the opportunity to achieve strong on-target earnings.
The role does not require specific industry experience as full training will be provided, however you must drive and have solid experience working in a field service role. Progression opportunities will also be available due to company growth!
The Role
As a Field Service Engineer, you'll be the hero ensuring customers get the most out of their game-changing water systems, making installations a breeze and providing top-notch maintenance on every interaction.
This includes:
- Covering your allocated region and assisting others in your team if needed.
- Installing or repairing systems for customers in their homes.
- Identifying and fixing issues first time to avoid return visits.
- Provide an awesome customer experience from the first call until leaving their property.
- Ensure all work is completed to the highest standards, leaving homes clean & tidy.
- Set up and demonstrate the product for the customer, ensuring they enjoy all the amazing features.
- Positive and frequent communication with the scheduling and stock teams to ensure issues are swiftly resolved.
- Go out of your way to drive positive reviews and customer recommendations.
- Follow all Stand Operating Procedures and defined processes, accurately recording information in the systems.
- Record all stock consumption accurately to ensure your van stock aligns to system counts.
About YOU!
Please note candidates must live in an ST or DE postcode to be considered
- Basic plumbing, pipework, white goods or domestic appliance installation experience (full training is still given). xgikmsk
- A winning smile and engaging personality.
Field Service Engineer (Stoke) in Stoke-on-Trent employer: Luxe Recruitment
Join a dynamic team in Hertford Heath where your role as a Night Shift Production Operator will be supported by a strong culture of training and development. With a focus on employee growth, you will have the opportunity to enhance your skills while working in a collaborative environment that values accuracy and efficiency. Enjoy the benefits of a structured night shift schedule, allowing for work-life balance, alongside the chance to advance within the production area.
