At a Glance
- Tasks: Be the hero who installs and maintains innovative water systems for happy customers.
- Company: Join a rapidly expanding, innovative subscription-based business in the water systems sector.
- Benefits: Enjoy perks designed for engineers, full training, and opportunities for career progression.
- Other info: Work in a dynamic team with strong company culture and growth opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Basic plumbing or white goods knowledge, field service experience, and excellent customer service skills.
The predicted salary is between 31500 - 38500 £ per year.
- We're looking for a
- Field Service Engineer in
Reading/Guildford with plumbing and/or white goods knowledge to join and contribute to the success of a rapidly expanding, innovative subscription-based business in the water systems sector who are helping 100,000's of people every day to live healthier lives.
This business has a strong emphasis on company culture, with perks designed specifically for their engineers to incentivise excellent service (more on this below!).
This role does not require specific industry experience as full training will be provided , however you must drive , have at least basic knowledge of plumbing or white goods , experience working in a field service role, and possess excellent customer service skills.
Progression opportunities will also be available due to company growth!
The Role
As a Field Service Engineer, you'll be the hero ensuring customers get the most out of their game-changing water systems, making installations a breeze and providing top-notch maintenance on every interaction.
This includes: Covering your allocated region and assisting others in your team if needed.
High completion rates for all jobs either installing or repairing systems for customers.
Carrying out repairs.
Identifying and fixing issues first time to avoid return visits.
Provide an awesome customer experience from the first call until leaving their property.
Installing products in customers' homes.
Ensure all work is completed to the highest standards, error-free and leaving homes clean & tidy.
Set up and demonstrate the product for the customer, ensuring they enjoy all the amazing features.
Positive and frequent communication with the scheduling and stock teams to ensure issues are swiftly resolved.
Go out of your way to drive positive reviews and customer recommendations.
Follow all Stand Operating Procedures and defined processes, accurately recording information in the systems.
Record all stock consumption accurately to ensure your van stock aligns to system counts.
Complete all stock takes accurately and on time.
About YOU! *Please note candidates must live within the GU or RG postcodes to be con...
Field Service Engineer (Reading/Guildford) employer: Luxe Recruitment
Join a dynamic team in Hertford Heath where your role as a Night Shift Production Operator will be supported by a strong culture of training and development. With a focus on employee growth, you will have the opportunity to enhance your skills while working in a collaborative environment that values accuracy and efficiency. Enjoy the benefits of a structured night shift schedule, allowing for work-life balance, alongside the chance to advance within the production area.
