We're looking for a Field Service Engineer with plumbing, pipework or white goods experience to join and contribute to the success of an expanding, innovative subscription-based business in the domestic water systems sector. This role will cover the Stoke & Derby area (ST & DE postcodes) . This business places a strong emphasis on company culture , with incentives designed to recognise hard work and give employees the opportunity to achieve strong on-target earnings . The role does not require specific industry experience as full training will be provided, however you must drive and have solid experience working in a field service role. Progression opportunities will also be available due to company growth! The Role As a Field Service Engineer, you'll be the hero ensuring customers get the most out of their game-changing water systems, making installations a breeze and providing top-notch maintenance on every interaction. This includes: Covering your allocated region and assisting others in your team if needed. Installing or repairing systems for customers in their homes. Identifying and fixing issues first time to avoid return visits. Provide an awesome customer experience from the first call until leaving their property. Ensure all work is completed to the highest standards, leaving homes clean & tidy. Set up and demonstrate the product for the customer, ensuring they enjoy all the amazing features. Positive and frequent communication with the scheduling and stock teams to ensure issues are swiftly resolved. Go out of your way to drive positive reviews and customer recommendations. Follow all Stand Operating Procedures and defined processes, accurately recording information in the systems. Record all stock consumption accurately to ensure your van stock aligns to system counts. About YOU! Please note candidates must live in an ST or DE postcode to be considered Basic plumbing, pipework, white goods or domestic appliance installation experience (full training is still given). A winning smile and engaging personality.
Field Service Engineer (Stoke) employer: Luxe Recruitment
Join a dynamic team in Hertford Heath where your role as a Night Shift Production Operator will be supported by a strong culture of training and development. With a focus on employee growth, you will have the opportunity to enhance your skills while working in a collaborative environment that values accuracy and efficiency. Enjoy the benefits of a structured night shift schedule, allowing for work-life balance, alongside the chance to advance within the production area.
