All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
We're looking for a Field Service Engineer with plumbing, pipework or white goods experience to join and contribute to the success of an expanding, innovative subscription-based business in the domestic water systems sector across the Peterborough region.
This business places a strong emphasis on company culture, with incentives designed to recognise hard work and give employees the opportunity to achieve strong on-target earnings.
The role does not require specific industry experience as full training will be provided, however you must drive and have solid experience working in a field service role. Progression opportunities will also be available due to company growth!
The Role
As a Field Service Engineer, you'll be the hero ensuring customers get the most out of their game-changing water systems, making installations a breeze and providing top-notch maintenance on every interaction.
This includes:
- Covering your allocated region and assisting others in your team if needed.
- Installing or repairing systems for customers in their homes.
- Identifying and fixing issues first time to avoid return visits.
- Provide an awesome customer experience from the first call until leaving their property.
- Ensure all work is completed to the highest standards, leaving homes clean & tidy.
- Set up and demonstrate the product for the customer, ensuring they enjoy all the amazing features.
- Positive and frequent communication with the scheduling and stock teams to ensure issues are swiftly resolved.
- Go out of your way to drive positive reviews and customer recommendations.
- Follow all Stand Operating Procedures and defined processes, accurately recording information in the systems.
- Record all stock consumption accurately to ensure your van stock aligns to system counts.
About YOU!
Please note candidates must live within 30 minutes of Peterborough to be considered.
- Basic plumbing, pipework, white goods or domestic appliance installation experience (full training is still given).
- A winning smile and engaging personality.
- A Team Player - somebody who values getting out what you put in.
- Previous experience in a field service role.
- Excellent communication and people skills!
- Work independently like a pro and know how to juggle priorities. xgikmsk
- A valid driver's licence and a squeaky-clean driving record.
Salary, perks & incentives:
The company offer a competitive basic salary of £29,000 - £30,000 (depending on experience), with an OTE of up to £38,00
Please click on the apply button to read the full job description
Field Service Engineer employer: Luxe Recruitment
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