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For Companies At a Glance
- Tasks: Lead the refurbishment of water systems, ensuring peak performance and customer satisfaction.
- Company: Join a rapidly expanding, innovative subscription-based business in the water systems sector.
- Benefits: Competitive salary, company vehicle, bonuses, 23 days holiday, and lifestyle discounts.
- Why this job: Make a real impact by restoring water systems and helping people live healthier lives.
- Qualifications: Technical experience preferred; problem-solving skills and a winning personality are essential.
- Other info: Dynamic role with opportunities for growth and occasional fieldwork.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Refurb Technician in Redhill to join and contribute to the success of a rapidly expanding, innovative subscription-based business in the water systems sector who are helping 100,000s of people every day to live healthier lives. This business has a strong emphasis on company culture, with perks designed specifically for their engineers and other staff to incentivise excellent service. It does not require specific industry experience as full product training will be provided; however, you must have technical experience (ideally in white goods).
The Role
As a Refurb Technician, your primary focus will be leading the refurbishment process of returned water systems, ensuring every unit is restored to peak performance and ready to delight customers once again. You will combine hands-on technical expertise with leadership skills to drive quality, efficiency, and continuous improvement across the refurb centre. From diagnosing faults to implementing process enhancements, you will be at the heart of our mission to deliver flawless water systems with zero compromise. This includes:
- Diagnosing root causes of product returns and refurbishments of returned or broken water home systems, following specifications and training provided by the Quality Manager.
- Ensuring all repairs are completed correctly the first time to prevent repeat returns.
- Maintaining high standards of technical accuracy and attention to detail.
- Collaborating with the Quality Manager to identify recurring issues and suggest process improvements.
- Following all Standard Operating Procedures (SOPs) and process guidelines.
- Accurately recording stock usage and refurbishment data in internal systems.
- Ensuring refurb centre stock aligns with system counts through regular audits.
- Completing scheduled stock takes with precision and timeliness.
- Organising stock transfers of refurbished machines to our distribution centre, ensuring timely and accurate movement of goods.
- Liaising with the Supply Chain Planning team to communicate stock requirements and support inventory forecasting.
- Occasional field work and travel to the London office (on a quarterly basis).
This role will also include cover in the Installation / Field Service team during busy periods, so candidates will need to be willing to work on the road in residential, customer-facing environments from time to time.
About YOU!
Candidates will need a winning smile and an engaging personality, as well as:
- A history of being a star in a previous technical role.
- Problem-solving skills that make challenges disappear.
- The ability to tackle basic plumbing tasks with ease – we’re looking for someone who can navigate pipes like Mario (or Luigi!) although full training will be given!
- A track record of being as reliable as our purified water – we want someone who’s as dependable as the sunrise.
- Top-notch communication and people skills.
- The ability to work independently like a pro and know how to juggle priorities.
- A valid driver’s licence and a squeaky-clean driving record.
- A Fork Lift licence preferred, but not essential as training will be provided.
- Candidates must be based within 30 minutes of Redhill.
Salary, perks & incentives:
The company offers a competitive basic salary of up to £30,000, with a total OTE of up to £34,500 (including monthly team & personal incentives). The company also offers:
- Company vehicle.
- Incentives to boost your earnings.
- 23 days holiday plus bank holidays.
- Monthly on target bonus.
- Sleek uniform provided.
- All travel expenses paid for.
- Company events.
- Wellbeing App with lifestyle discounts.
To find out more please apply today!
*Please note that due to a very high volume of applications we are unable to respond to each individual applicant. If you have not heard back within one week please assume that your application has unfortunately, on this occasion, been unsuccessful.*
Locations
Refurbishment Technician in Redhill, Surrey employer: LUXE Recruitment Ltd
Contact Detail:
LUXE Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Refurbishment Technician in Redhill, Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. Understanding their values will help you connect with the team and show that you're a great fit for their vibe.
✨Tip Number 2
Practice your technical skills! Since they’re looking for someone with hands-on experience, brush up on your problem-solving techniques and be ready to discuss how you've tackled challenges in previous roles.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to highlight your ability to work independently and juggle priorities. They want someone who can engage with customers and collaborate with the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining this innovative team and contributing to their mission of delivering top-notch water systems.
We think you need these skills to ace Refurbishment Technician in Redhill, Surrey
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight any technical experience you have, especially if it's related to white goods. We want to see how your skills can contribute to our refurbishment process, so don’t hold back!
Be Personable: Since we value a winning smile and engaging personality, let your character shine through in your application. A bit of humour or a personal touch can make your application stand out from the crowd.
Follow Instructions: Pay close attention to the application guidelines on our website. Following the instructions shows us that you can adhere to processes, which is super important for the role!
Keep It Concise: While we love a good story, keep your application clear and to the point. Highlight your key achievements and experiences that relate to the Refurb Technician role without rambling on.
How to prepare for a job interview at LUXE Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical skills related to white goods and refurbishment processes. Familiarise yourself with common issues that arise in water systems, as well as the solutions. This will show that you're proactive and ready to tackle challenges head-on.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've successfully diagnosed and resolved technical issues in the past. Think of specific instances where your problem-solving abilities made a difference. This will help demonstrate your capability to handle the role's demands.
✨Emphasise Teamwork and Communication
Since collaboration with the Quality Manager and other teams is key, be ready to discuss your experience working in teams. Highlight your communication skills and how you've effectively liaised with others to achieve common goals.
✨Be Ready for Hands-On Questions
Expect practical questions or scenarios during the interview. They might ask how you'd approach a specific refurbishment task or deal with a customer-facing situation. Practising these scenarios can help you feel more confident and prepared.