At a Glance
- Tasks: Be the hero ensuring customers enjoy top-notch water systems with installations and maintenance.
- Company: Join a rapidly expanding, innovative subscription-based business in the water systems sector.
- Benefits: Competitive salary, monthly incentives, personal use of company van, and travel expenses covered.
- Other info: Work in a supportive culture with perks designed to incentivise excellent service.
- Why this job: Make a real impact on people's lives while enjoying excellent career growth opportunities.
- Qualifications: Basic plumbing knowledge, field service experience, and excellent customer service skills.
The predicted salary is between 28000 - 30000 £ per year.
We’re looking for a Field Service Engineer in
Manchester with plumbing and/or white goods knowledge to join and contribute to the success of a rapidly expanding, innovative subscription-based business in the water systems sector who are helping 100,000’s of people every day to live healthier lives.
This business has a strong emphasis on company culture, with perks designed specifically for their engineers toincentiviseexcellent service (more on this below!).
This role does not require specific industry experience as full training will be provided , however you must drive , have at least basic knowledge of plumbing or white goods , experience working in a field service role, and possess excellent customer service skills.
Progression opportunities will also be available due to company growth!
The Role
As a Field Service Engineer, you'll be the hero ensuring customers get the most out of their game-changing water systems, making installations a breeze and providing top-notch maintenance on every interaction.
This includes
- Covering your allocated region and assisting others in your team if needed.
- High completion rates for all jobs either installing or repairing systems for customers.
- Carrying out repairs.
- Identifying and fixing issues first time to avoid return visits.
- Provide an awesome customer experience from the first call until leaving their property.
- Installing products incustomer'shomes.
- Ensure all work is completed to the highest standards, error-free and leaving homes clean & tidy.
- Set up and demonstrate the product for the customer, ensuring they enjoy all the amazing features.
- Positive and frequent communication with the scheduling and stock teams to ensure issues are swiftly resolved.
- Go out of your way to drive positive reviews and customer recommendations.
- Follow all Stand Operating Procedures and defined processes, accurately recording information in the systems.
- Record all stock consumption accurately to ensure your van stock aligns to system counts.
- Complete all stock takes accurately and on time.
About YOU!
- *Please note candidates must live within the M, SK, WA or OL postcodes to be considered*
- Candidates will need a winning smile and an engaging personality, as well as:
- The ability to tackle basic plumbing tasks.
- A home address within the M, SK, WA or OL postcodes.
- History of being a star in previous field service role.
- Excellent problem-solving skills.
• First class communication and people skills!
- Ability to work independently like a pro and know how to juggle priorities.
- A valid driver's licence and a squeaky-clean driving record.
The company offer a competitive basic salary of £28,000 - £30,000 (depending on experience), with an OTEof £33,500 - £37,500 made from multiple monthly incentives & bonuses.
This is based on a 37.5 hour working week with regular overtime available should you wish to earn more!
The company also offers / provides
- Progression opportunities as the company continues to expand.
- Monthly team & individual incentives to boost earnings to a high OTE.
- Trustpilotreview incentives & internal rewards.
- Personal use of company van.
- Travel expenses paid by the company.
- Work uniform provided.
*Please note that due to a very high volume of applications we are unable to respond to each individual applicant.
If you have not heard back within one week please assume that your application has unfortunately, on this occasion, been unsuccessful*
Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.
No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.
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Field Service Engineer in Manchester employer: Luxe Recruitment Ltd
LUXE Recruitment Ltd is an excellent employer for Field Service Engineers in South London, offering a dynamic work culture that prioritises customer satisfaction and employee growth. With competitive salaries, personal use of a company van, and covered travel expenses, employees enjoy a supportive environment that fosters professional development and rewards hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Manchester
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Engineer in Manchester
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Luxe Recruitment Ltd's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Luxe Recruitment Ltd. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Luxe Recruitment Ltd
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Luxe Recruitment Ltd.
