At a Glance
- Tasks: Be the hero ensuring customers enjoy top-notch water systems with seamless installations and maintenance.
- Company: Join a rapidly expanding, innovative subscription-based business in the water systems sector.
- Benefits: Competitive salary, monthly incentives, personal use of company van, and 23 days holiday.
- Why this job: Make a real difference in people's lives while enjoying excellent perks and career growth.
- Qualifications: Experience in field service or similar roles, excellent customer service skills, and a valid driver's licence.
- Other info: Full training provided, dynamic work environment, and opportunities for progression.
The predicted salary is between 29000 - 32000 £ per year.
We are looking for Field Service Engineers in North & West London (NW / N / EN & HA postcodes) to join and contribute to the success of a rapidly expanding, innovative subscription-based business in the water systems sector who are helping 100,000s of people every day to live healthier lives. This business has a strong emphasis on company culture, with perks designed specifically for their engineers to incentivise excellent service.
This role does not require specific industry experience as full training will be provided; however, you must drive, have experience working in a field service (or similar) role, and possess excellent customer service skills. As a Field Service Engineer, you'll be the hero ensuring customers get the most out of their game-changing water systems, making installations a breeze and providing top-notch maintenance on every interaction.
- Provide an awesome customer experience from the first call until leaving their property.
- Ensure all work is completed to the highest standards, error-free and leaving homes clean & tidy.
- Record all stock consumption accurately to ensure your van stock aligns to system counts.
- Complete all stock takes accurately and on time.
- History of being a star in previous field service or delivery role.
- A valid driver's licence and a squeaky-clean driving record.
The company offers a competitive basic salary of £29,000 - £32,000 (depending on experience), with a total OTE of £34,500 - £37,500 from multiple monthly incentives & bonuses. This is based on a 37.5 hour working week with regular overtime available should you wish to earn more!
- Progression opportunities as the company continues to expand.
- Monthly team & individual incentives to boost earnings to a high OTE.
- Trustpilot review incentives & internal rewards.
- Personal use of company van.
- Travel expenses paid by the company.
- Work uniform provided.
- 23 Days Holiday plus Bank Holidays.
Night Field Service Engineer in London employer: LUXE Recruitment Ltd
Contact Detail:
LUXE Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Field Service Engineer in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an awesome experience, think of examples from your past jobs where you went above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Don’t forget to highlight your field service experience! Even if it’s not directly related, any hands-on work or problem-solving roles can show that you’ve got what it takes to be a star in this position. Make sure to mention how you’ve tackled challenges in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen on joining the team. Let’s get you that job!
We think you need these skills to ace Night Field Service Engineer in London
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, as this role is all about providing an awesome experience!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Field Service Engineer role. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the job!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to see all the details about the role and our company culture while you’re at it!
How to prepare for a job interview at LUXE Recruitment Ltd
✨Know Your Stuff
Familiarise yourself with the company and its innovative water systems. Understand their mission to help people live healthier lives and be ready to discuss how you can contribute to that goal. This shows genuine interest and helps you connect with the interviewers.
✨Show Off Your Customer Service Skills
Since this role emphasises excellent customer service, prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to create a positive experience will resonate well with the interviewers.
✨Be Ready for Practical Scenarios
Expect questions or scenarios related to field service challenges. Think about how you would handle installations or maintenance issues on-site. Practising these scenarios can help you articulate your problem-solving skills effectively.
✨Dress the Part and Be Punctual
Even though it’s a field service role, dressing smartly for the interview shows professionalism. Also, make sure to arrive on time; it reflects your reliability and respect for the interviewer's time, which is crucial in customer-facing roles.