At a Glance
- Tasks: Be the hero ensuring customers enjoy top-notch water systems with installations and maintenance.
- Company: Join a rapidly expanding, innovative subscription-based business in the water systems sector.
- Benefits: Competitive salary, monthly incentives, personal use of company van, and travel expenses covered.
- Other info: Work in a supportive culture with perks designed to incentivise excellent service.
- Why this job: Make a real difference in people's lives while enjoying excellent career growth opportunities.
- Qualifications: Basic plumbing knowledge, field service experience, and outstanding customer service skills.
The predicted salary is between 28000 - 30000 £ per year.
- We’re looking for a
- Field Service Engineer in the
Watford & Harrow region with plumbing and/or white goods knowledge to join and contribute to the success of a rapidly expanding, innovative subscription-based business in the water systems sector who are helping 100,000’s of people every day to live healthier lives.
This business has a strong emphasis on company culture, with perks designed specifically for their engineers to incentivise excellent service (more on this below!).
This role does not require specific industry experience as full training will be provided , however you must drive , have at least basic knowledge of plumbing or white goods , experience working in a field service role, and possess excellent customer service skills.
Progression opportunities will also be available due to company growth!
The Role
As a Field Service Engineer, you'll be the hero ensuring customers get the most out of their game-changing water systems, making installations a breeze and providing top-notch maintenance on every interaction.
This includes
- Covering your allocated region and assisting others in your team if needed.
- High completion rates for all jobs either installing or repairing systems for customers.
- Carrying out repairs.
- Identifying and fixing issues first time to avoid return visits.
- Provide an awesome customer experience from the first call until leaving their property.
- Installing products in customer's homes.
- Ensure all work is completed to the highest standards, error-free and leaving homes clean & tidy.
- Set up and demonstrate the product for the customer, ensuring they enjoy all the amazing features.
- Positive and frequent communication with the scheduling and stock teams to ensure issues are swiftly resolved.
- Go out of your way to drive positive reviews and customer recommendations.
- Follow all Stand Operating Procedures and defined processes, accurately recording information in the systems.
- Record all stock consumption accurately to ensure your van stock aligns to system counts.
- Complete all stock takes accurately and on time.
About YOU!
- *Please note candidates must live within the WD, HA or UB postcodes to be considered*
- Candidates will need a winning smile and an engaging personality, as well as:
- The ability to tackle basic plumbing tasks.
- A home address within the WD, HA or UB postcodes.
- History of being a star in previous field service role.
- Excellent problem-solving skills.
• First class communication and people skills!
- Ability to work independently like a pro and know how to juggle priorities.
- A valid driver's licence and a squeaky-clean driving record.
- The company offer a competitive basic salary of £28,000 - £30,000
- (depending on experience), with an
OTE of £33,500 - £37,500 made from multiple monthly incentives & bonuses. This is based on a 37.5 hour working week with regular overtime available should you wish to earn more!
The company also offers / provides
- Progression opportunities as the company continues to expand.
- Monthly team & individual incentives to boost earnings to a high OTE.
- Trustpilot review incentives & internal rewards.
- Personal use of company van.
- Travel expenses paid by the company.
- Work uniform provided.
*Please note that due to a very high volume of applications we are unable to respond to each individual applicant.
If you have not heard back within one week please assume that your application has unfortunately, on this occasion, been unsuccessful*
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Field Service Engineer in Harrow employer: Luxe Recruitment Ltd
LUXE Recruitment Ltd is an excellent employer for Field Service Engineers in South London, offering a dynamic work culture that prioritises customer satisfaction and employee growth. With competitive salaries, personal use of a company van, and covered travel expenses, employees enjoy a supportive environment that fosters professional development and rewards hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Harrow
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Luxe Recruitment Ltd as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Luxe Recruitment Ltd and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Luxe Recruitment Ltd’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer in Harrow
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Luxe Recruitment Ltd, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Luxe Recruitment Ltd, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Luxe Recruitment Ltd.
How to prepare for a job interview at Luxe Recruitment Ltd
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Luxe Recruitment Ltd offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Luxe Recruitment Ltd but also helps you get a feel for whether you’d thrive in that environment.
