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- Tasks: Be the hero for customers by installing and maintaining innovative water systems.
- Company: Join a rapidly expanding, innovative subscription-based business in the water systems sector.
- Benefits: Enjoy perks designed for engineers and opportunities for career progression.
- Why this job: Make a real impact on people's health while working in a supportive company culture.
- Qualifications: Experience in field service roles and excellent customer service skills are required.
- Other info: Full training provided; no specific industry experience needed.
The predicted salary is between 28800 - 42000 £ per year.
We’re looking for Field Service Engineers in the Reading area to join and contribute to the success of a rapidly expanding, innovative subscription-based business in the water systems sector who are helping 100,000’s of people every day to live healthier lives. This business has a strong emphasis on company culture , with perks designed specifically for their engineers to incentivise excellent service (more on this below!). This role does not require specific industry experience as full training will be provided , however you must have experience working in a field service (or similar) role and possess excellent customer service skills. Progression opportunities will also be available due to company growth! The Role As a Field Service Engineer, you\’ll be the hero ensuring customers get the most out of their game-changing water systems, making installations a breeze and providing top-notch maintenance on every interaction. This includes: · Covering your allocated region and assisting others in your team if needed. · High completion rates for all jobs either installing or repairing systems for customers. · Carrying out repairs. · Identifying and fixing issues first time to avoid return visits. · Provide an awesome customer experience from the first call until leaving their property. · Installing products in…
Field Service Engineers employer: LUXE Recruitment Ltd
Contact Detail:
LUXE Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineers
✨Tip Number 1
Familiarize yourself with the company's culture and values. Since this role emphasizes a strong company culture, showing that you align with their values during your interactions can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Field Service Engineer, providing an awesome customer experience is crucial, so be ready to share examples of how you've excelled in customer service roles in the past.
✨Tip Number 3
Demonstrate your problem-solving abilities. Be prepared to discuss specific instances where you've identified and resolved issues quickly, as this will show your potential to handle repairs and installations effectively.
✨Tip Number 4
Network with current employees or industry professionals. Engaging with people who are already in the field can provide valuable insights into the role and the company, which can help you tailor your approach when applying.
We think you need these skills to ace Field Service Engineers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in field service roles and emphasizes your customer service skills. Use specific examples that demonstrate how you've successfully resolved issues or improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working in the water systems sector and how your background aligns with their mission of helping people live healthier lives.
Highlight Relevant Skills: In your application, clearly outline any technical skills or certifications you possess that are relevant to the role. Even if you lack direct industry experience, emphasize transferable skills from previous positions.
Showcase Your Team Spirit: Since the company values teamwork, include examples in your application that demonstrate your ability to work collaboratively with others. Highlight any experiences where you assisted colleagues or contributed to team success.
How to prepare for a job interview at LUXE Recruitment Ltd
✨Showcase Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've provided outstanding service in previous positions. Highlight any situations where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Field Service Engineers need to identify and fix issues quickly. Prepare to discuss past experiences where you successfully diagnosed and resolved problems, especially in a field service context. This will show your potential employer that you can handle challenges effectively.
✨Emphasize Team Collaboration
The job involves working with a team, so be ready to talk about your experience collaborating with others. Share examples of how you’ve assisted teammates or contributed to group success, as this aligns with the company’s culture of support.
✨Research the Company Culture
Understanding the company's values and culture is crucial. Take some time to research their emphasis on employee perks and growth opportunities. During the interview, express how you align with their culture and how you can contribute positively to it.
