At a Glance
- Tasks: Be the hero ensuring customers enjoy top-notch water systems with seamless installations and maintenance.
- Company: Join a rapidly expanding, innovative subscription-based business in the water systems sector.
- Benefits: Competitive salary, monthly incentives, personal use of company van, and 23 days holiday.
- Other info: Full training provided, dynamic culture, and regular overtime available for extra earnings.
- Why this job: Make a real difference in people's lives while enjoying excellent career progression opportunities.
- Qualifications: Experience in field service or similar roles, with a valid driver's licence and great customer service skills.
The predicted salary is between 29000 - 32000 £ per year.
We are looking for a Field Service Engineer in Chelmsford to join and contribute to the success of a rapidly expanding, innovative subscription-based business in the water systems sector who are helping 100,000s of people every day to live healthier lives. This business has a strong emphasis on company culture, with perks designed specifically for their engineers to incentivise excellent service.
This role does not require specific industry experience as full training will be provided; however, you must have experience working in a field service (or similar) role and possess excellent customer service skills. Progression opportunities will also be available due to company growth!
The Role
As a Field Service Engineer, you'll be the hero ensuring customers get the most out of their game-changing water systems, making installations a breeze and providing top-notch maintenance on every interaction. You will:
- Provide an awesome customer experience from the first call until leaving their property.
- Ensure all work is completed to the highest standards, error-free and leaving homes clean and tidy.
- Record all stock consumption accurately to ensure your van stock aligns to system counts.
- Complete all stock takes accurately and on time.
Candidates will need a winning smile and an engaging personality, as well as:
- A history of being a star in a previous field service or delivery role.
- A valid driver's licence and a squeaky-clean driving record.
Salary and Benefits
The company offers a competitive basic salary of £29,000 - £32,000 (depending on experience), with a total OTE of £34,500 - £37,500 from multiple monthly incentives and bonuses. This is based on a 37.5 hour working week with regular overtime available should you wish to earn more! Additional benefits include:
- Progression opportunities as the company continues to expand.
- Monthly team and individual incentives to boost earnings to a high OTE.
- Trustpilot review incentives and internal rewards.
- Personal use of company van.
- Travel expenses paid by the company.
- Work uniform provided.
- 23 Days Holiday plus Bank Holidays.
Field Service Engineer - Nights in Chelmsford employer: Luxe Recruitment Ltd
Join a dynamic and innovative subscription-based business in Chelmsford as a Field Service Engineer, where you'll be part of a supportive work culture that prioritises employee well-being and growth. With comprehensive training provided, competitive salaries, and numerous incentives, this company not only values your contributions but also offers ample opportunities for career progression as it continues to expand. Enjoy the benefits of a personal company van, travel expenses covered, and a generous holiday allowance while making a positive impact on the lives of countless customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Nights in Chelmsford
✨Tip Number 1
Get to know the company culture before your interview! Check out their website and social media to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an awesome experience, think of examples from your past jobs where you went above and beyond for a customer. Be ready to share these stories during your interview!
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about the training process and progression opportunities. This shows you're keen on growing with the company and helps you understand how you can fit into their future plans.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about landing this Field Service Engineer role!
We think you need these skills to ace Field Service Engineer - Nights in Chelmsford
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for the role. Remember, we’re all about company culture!
Highlight Relevant Experience:Even if you haven’t worked in the water systems sector before, we value your experience in field service or similar roles. Make sure to highlight any customer service skills and relevant experiences that showcase your ability to provide excellent service.
Be Detail-Oriented:Accuracy is key in our line of work. When filling out your application, double-check for any typos or errors. This shows us that you pay attention to detail, which is super important for a Field Service Engineer!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about what we’re all about!
How to prepare for a job interview at Luxe Recruitment Ltd
✨Know the Company Culture
Before your interview, take some time to research the company's culture and values. Since they emphasise a strong company culture, showing that you align with their values and understand what makes them unique will definitely impress them.
✨Showcase Your Customer Service Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Prepare examples from your past experiences where you provided excellent customer service. Highlight how you resolved issues and ensured customer satisfaction, as this will demonstrate your fit for the role.
✨Be Ready to Discuss Your Field Experience
Even though specific industry experience isn't required, having a background in field service or a similar role is crucial. Be prepared to discuss your previous roles, focusing on how your skills can translate into success in this new position.
✨Prepare Questions About Progression Opportunities
Since the company offers progression opportunities, come prepared with questions about career development. This shows your ambition and interest in growing with the company, which they will likely appreciate as they continue to expand.
