At a Glance
- Tasks: Support sales by providing technical guidance and building integrations for customers.
- Company: Luware is a leading SaaS provider focused on innovative contact center solutions.
- Benefits: Enjoy flexible work arrangements, personal development opportunities, and regular team events.
- Why this job: Join a dynamic team and play a key role in enhancing customer satisfaction and winning business.
- Qualifications: Experience in technology and IT services, with strong communication skills in English and German required.
- Other info: Fully remote or hybrid work options available; apply directly to us for consideration.
The predicted salary is between 36000 - 60000 £ per year.
Technical Pre Sales Specialist (w/m/d) 100% UK
Luware continues to grow! Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We’re committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.
This is an exciting opportunity for a motivated individual to play a key role in supporting our sales efforts and enhancing customer satisfaction. In this role, you will act as an intermediary between Sales and Professional Services and ensure a smooth process from Sales to Product delivery.
We are looking for an ambitious and energetic personality to join our outstanding sales team as soon as possible for Luware UK in London City – fully remote or hybrid.
Your responsibilities
- Work closely with the sales team to provide technical guidance to new and existing customers.
- Provide demonstrations and build integrations between Nimbus and 3rd party CRM tools.
- Develop innovative integrations with Copilot Studio, Azure AI Studio, the Power Platform, MS365, and more.
- Advise customers on how to meet their requirements with our products and coordinate requirements internally.
- Assist in completing customer technical documentation and security questionnaires.
- Play a pivotal part in winning business for large and complex organizations.
- Build a technical relationship with potential and existing customers.
- Provide customer-facing and technical support to the sales team.
- Experience as an Engineer or Pre-Sales in the field of technology and IT services – mandatory.
- Outstanding communication and presentation skills in English and German (native level) – are absolutely essential. Other languages are a plus.
- Expert-level technical skills: Know the product and the technology stack as deep as the development team. Microsoft Azure, Office 365, MS Teams, Power Apps, PowerBI, Copilot Studio.
- Holding one or more Microsoft Certifications of level 200 min.
- Solid hands-on experience with Microsoft Teams and/or O365.
- Strong analytical skills: Assess, evaluate, and test customer scenarios.
- Develop effective and innovative integrations.
- Design, create, and draft complex technical landscapes.
- Ability to synthesize information easily.
Our offer
- Challenging, interesting work in a varied field with a high level of personal responsibility.
- A dynamic, motivating working environment that leaves room for the realization of your ideas and promotes your personal development.
- Regular team events and the opportunity to work in one of the Luware offices for up to one month as part of our exchange programme.
You can expect a genuinely collegial, international environment and a fresh, dynamic, open corporate culture – let the Luware spirit convince you!
Do you feel addressed and are you ready to finally unleash your full potential?
Then upload your CV spontaneously for an initial review – we are just a click away!
We are very looking forward to getting to know you!
We will only consider candidates who apply directly to us for this position. We do not process applications or enquiries from recruitment agencies. Thank you for your understanding.
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Technical Pre Sales Specialist (w/m/d) 100% UK employer: Luware AG
Contact Detail:
Luware AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Pre Sales Specialist (w/m/d) 100% UK
✨Tip Number 1
Familiarize yourself with Luware's products and solutions, especially their integration capabilities with Microsoft Azure and Office 365. This knowledge will help you demonstrate your technical expertise during the interview.
✨Tip Number 2
Prepare to discuss your previous experience in pre-sales or engineering roles, focusing on how you've successfully supported sales teams in the past. Highlight specific examples where your technical guidance led to successful customer outcomes.
✨Tip Number 3
Brush up on your communication and presentation skills, as these are crucial for this role. Practice explaining complex technical concepts in a simple way, as you'll need to convey information effectively to both technical and non-technical stakeholders.
✨Tip Number 4
Show your enthusiasm for innovation and agile methodologies. Be ready to share ideas on how you can contribute to Luware's culture of growth and creativity, which will demonstrate that you're a great fit for their dynamic environment.
We think you need these skills to ace Technical Pre Sales Specialist (w/m/d) 100% UK
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Technical Pre Sales Specialist position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Technical Skills: Emphasize your technical expertise, especially in Microsoft Azure, Office 365, MS Teams, and other relevant technologies. Mention any certifications you hold, as these are crucial for this role.
Showcase Communication Abilities: Since outstanding communication skills are essential, provide examples in your CV or cover letter that demonstrate your ability to communicate complex technical information clearly and effectively, both in English and German.
Personalize Your Application: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Luware and how you can contribute to their innovative culture.
How to prepare for a job interview at Luware AG
✨Know Your Tech Inside Out
Make sure you have a deep understanding of the products and technology stack, especially Microsoft Azure, Office 365, and MS Teams. Be prepared to discuss how these technologies integrate with customer needs and how you can provide innovative solutions.
✨Showcase Your Communication Skills
Since outstanding communication is essential for this role, practice articulating your thoughts clearly and confidently. Prepare to demonstrate your ability to explain complex technical concepts in simple terms, both in English and German.
✨Prepare for Technical Scenarios
Anticipate questions about customer scenarios and be ready to assess and evaluate them. Think through potential challenges customers might face and how you would address them using Luware's solutions.
✨Demonstrate Your Analytical Skills
Be ready to discuss your experience with analyzing customer requirements and developing effective integrations. Highlight any past projects where you successfully designed complex technical landscapes or provided technical support.