At a Glance
- Tasks: Lead a dynamic Customer Service team and ensure top-notch customer experiences.
- Company: Lutron Electronics, a leader in innovative technology solutions.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Join a vibrant team in London with opportunities for mentorship and development.
- Why this job: Make a real difference by enhancing customer satisfaction and team performance.
- Qualifications: Bilingual skills and experience in customer service leadership.
The predicted salary is between 35000 - 45000 £ per year.
Lutron Electronics in London is seeking a self-driven Customer Service Coordinator to lead and support a high-performing Customer Service team. You will drive operational excellence, resolve escalations, and partner with Sales, Supply Chain, and Technical Support to deliver exceptional experiences for our customers.
Located in our London office, you will coach and mentor staff, monitor service metrics across phone, email, and cases, and foster a culture of accountability and continuous improvement.
Customer Service Lead — London (Bilingual) employer: Lutron Europe
Lutron-Orluna is an exceptional employer that prioritises employee growth and development, offering competitive compensation and benefits in a dynamic, people-centric environment. As a Sales Account Manager in the North East UK, you will have the opportunity to work with premium lighting solutions while building strong relationships with key stakeholders, all within a company renowned for its commitment to innovation and quality. Join us to make a meaningful impact in the luxury lighting market and advance your career in a supportive and collaborative culture.
