At a Glance
- Tasks: Drive sales and build relationships with luxury residential customers through engaging communication.
- Company: Join Lutron, a leader in innovative lighting control and shading solutions.
- Benefits: Competitive pay, growth opportunities, and a supportive, tech-driven environment.
- Other info: Dynamic team culture with a focus on innovation and personal development.
- Why this job: Make a real impact in the luxury market while developing your sales skills.
- Qualifications: Bachelor’s degree and prior experience in sales or customer service required.
The predicted salary is between 30000 - 40000 £ per year.
At Lutron, we put the customer first in all that we do. As part of the Luxury Inside Sales Team, based out of the London office, you will have the opportunity to make a long‑lasting, positive impact on the selling support and relationship management we provide to our customers. You will develop your career through meaningful customer interactions, immersive product training, and relationship building throughout the organization.
This position offers an excellent opportunity to learn more about our luxury residential trade customers and the associated product offering, while utilizing your sales, relationship building and technical skills. You will communicate with new and existing dealers of Lutron product in the residential luxury market, helping with product education, product selection, selling support, lead referrals and order coordination.
Lutron residential products for the luxury marketplace create experiences in the home that are beautiful, powerful and make a lasting impression.
Responsibilities- Develop new sales opportunities using outbound cold emails, cold calls and lead follow-ups.
- Communicate with customers to understand their needs and requirements and identify sales opportunities.
- Interact with selected residential dealers via phone, email, and chat as their main sales contact at Lutron. You will assist in onboarding new accounts, training existing small accounts to utilise proven selling approaches and sales tools in order to grow, qualify incoming project leads, and help answer questions/resolve issues in a timely manner, teach accounts to successfully navigate working with Lutron.
- Build a strong knowledge of our innovative lighting control, lighting and shading products and solutions.
- Gain a strong understanding of market dynamics in the residential custom electronics market space; keeping up to date with product and service information and competitor offers.
- Utilize our systems, such as SFDC and NICE inContact, to manage cases and customer inquiries, maintaining and improving the data quality of prospects on SFDC.
- Research new leads and upsell products and services.
- Bachelor’s degree is required.
- For candidates with less than 5 years of professional work experience, minimum grade of 2.2 is required.
- Prior experience in an inside sales or customer-centric role required.
- Proficiency in Microsoft Word, Excel and PowerPoint and ability to efficiently work in fast-paced environment while navigating multiple systems.
- Excellent communication and relationship-building abilities.
- Technical proficiency with CRM systems (e.g., Salesforce) and customer interaction tools (e.g., NICE inContact).
- Demonstrated ability to think creatively and propose innovative solutions to business challenges.
Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization.
Account Executive employer: Lutron Electronics Co., Inc
At Lutron, we pride ourselves on being a customer-centric employer that fosters a dynamic and inclusive work culture in our London office. As an Account Executive, you will benefit from comprehensive training, competitive compensation, and ample opportunities for professional growth while working with innovative luxury products that enhance residential experiences. Join us to make a meaningful impact in a supportive environment where your skills in sales and relationship management can truly shine.
Contact Details:
Lutron Electronics Co., Inc Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive
✨Tip Number 1
Get to know Lutron and its products inside out! Familiarise yourself with their luxury residential offerings so you can speak confidently about them during interviews. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers and dealers, being able to articulate your thoughts clearly is key. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current Lutron employees on LinkedIn and engage with them. Ask questions about their experiences and get insights into the company culture. This could give you an edge in your application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Lutron team. Don’t miss out on this opportunity!
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to work with Lutron and help our customers. A little passion goes a long way!
Tailor Your CV:Make sure your CV is tailored to the Account Executive role. Highlight your sales experience and any customer-centric roles you've had. We love seeing how your skills align with what we do at Lutron, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the team. Use it to showcase your communication skills and relationship-building abilities. Remember, we’re looking for someone who can connect with our luxury residential trade customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about Lutron and what we stand for!
How to prepare for a job interview at Lutron Electronics Co., Inc
✨Know Your Products
Before the interview, dive deep into Lutron's luxury residential products. Understand their features, benefits, and how they stand out in the market. This knowledge will not only impress your interviewers but also help you answer questions about how you can support customers effectively.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of your past sales experiences. Think about times when you successfully identified customer needs and closed deals. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your relationship-building abilities.
✨Familiarise Yourself with CRM Tools
Since the role involves using systems like Salesforce and NICE inContact, brush up on your technical skills with these tools. If you have experience with similar CRM systems, be ready to share how you used them to manage customer interactions and improve data quality.
✨Ask Insightful Questions
Prepare thoughtful questions to ask your interviewers about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if Lutron is the right fit for you. Plus, it opens up a two-way conversation that can make you more memorable.
