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- Tasks: Help create an amazing matchday experience for fans at Luton Town Football Club.
- Company: Join the passionate team at Luton Town Football Club, where community matters.
- Benefits: Gain valuable experience, meet new people, and be part of exciting matchdays.
- Why this job: Be a friendly face for supporters and make matchdays unforgettable.
- Qualifications: Positive attitude, reliability, and a love for helping others.
- Other info: Work outdoors in all weather and enjoy a vibrant football atmosphere.
The predicted salary is between 12 - 16 £ per hour.
Are you somebody who loves to help others? At Luton Town Football Club, we are looking to recruit Matchday Ambassadors to help with the smooth running of matchdays. You will need to be punctual, reliable with a positive manner and happy to go the extra mile for our supporters.
EDI is at the heart of everything we do at the club, and you will need to become familiar with our club policies to make sure that you are representing us in a positive and friendly manner. Each Ambassador will be assigned a specific area of the stadium on a matchday, so that supporters can get to know you and you will become a friendly, familiar face to them.
Football is a winter sport, and the role will involve you being outside in any and all conditions. Please consider this carefully before applying.
SAFEGUARDING STATEMENT
The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance. The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures.
EQUALITY STATEMENT
The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club’s Equality, Diversity and Inclusion Policy. The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.
Matchday Ambassador 2025/26 Season employer: Luton Town
Contact Detail:
Luton Town Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Ambassador 2025/26 Season
✨Tip Number 1
Get to know the club! Familiarise yourself with Luton Town Football Club's values and policies. This will not only help you in interviews but also show your genuine interest in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former Matchday Ambassadors on social media. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Be ready for anything! Since you'll be outside in all weather, show that you're adaptable and ready to tackle any situation. Share examples of how you've gone the extra mile in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Luton Town family. Don’t miss out!
We think you need these skills to ace Matchday Ambassador 2025/26 Season
Some tips for your application 🫡
Show Your Passion for Helping Others: When writing your application, let us know why you love helping others! Share any experiences where you've gone the extra mile for someone, as this aligns perfectly with what we're looking for in a Matchday Ambassador.
Be Punctual and Reliable: Make sure to highlight your punctuality and reliability in your application. We want to see that you understand the importance of being on time, especially on matchdays when everything needs to run smoothly.
Familiarise Yourself with Our Policies: Take some time to read up on our club policies, especially around EDI (Equality, Diversity, and Inclusion). Mentioning your understanding of these policies in your application will show us that you're committed to representing the club positively.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at Luton Town
✨Know the Club Inside Out
Before your interview, make sure you research Luton Town Football Club thoroughly. Familiarise yourself with their values, policies, and recent news. This will not only show your enthusiasm for the role but also help you align your answers with the club's ethos.
✨Show Your People Skills
As a Matchday Ambassador, you'll be interacting with supporters constantly. Prepare examples of how you've helped others in the past or dealt with challenging situations. Highlight your positive attitude and willingness to go the extra mile, as these traits are crucial for the role.
✨Dress for the Occasion
Even though the role involves being outside in various weather conditions, it's important to present yourself well during the interview. Wear smart-casual attire that reflects your professionalism while also considering comfort, as you'll need to be ready for any situation on matchdays.
✨Understand Safeguarding and EDI Policies
Familiarise yourself with the club's safeguarding statement and their commitment to equality, diversity, and inclusion. Be prepared to discuss how you would uphold these values in your role. Showing that you take these responsibilities seriously will set you apart from other candidates.
