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- Tasks: Join our team to deliver amazing food and drinks on matchdays at Kenilworth Road Stadium.
- Company: Luton Town Football Club, a vibrant and inclusive venue for football fans.
- Benefits: Flexible hours, training provided, and a fun atmosphere during matches.
- Why this job: Be part of an exciting matchday experience and meet fellow sports enthusiasts.
- Qualifications: Must be 16+, friendly, reliable, and able to work under pressure.
- Other info: Casual role with opportunities to grow and develop your skills.
The predicted salary is between 11 - 16 £ per hour.
We are seeking enthusiastic and reliable Matchday Catering Assistants to join our team during our 2025/26 season. Luton Town Football Club is a vibrant and inclusive venue, welcoming thousands of supporters each matchday. We pride ourselves on delivering a safe and friendly, and unforgettable experience for all visitors.
The purpose of the role consists of matchday food and beverage operation, stock control, dealing with customer needs and a high standard of cleaning. To provide operational support on matchdays/events and assist in maintaining high standard rating for food and hygiene safety.
KEY RESPONSIBILITIES- Selling a range of products through the Kiosks & Public Bars including soft drinks, hot drinks and prepped food.
- Adhere to Licensing restrictions and enforce a proactive approach to Challenge 25.
- Ensuring the food preparation in kiosk and public bar areas are clean and hygienic.
- Ensuring a high level of cleanliness in Kiosk and bars at all times including close down of units.
- Cleaning, stock up and preparation of units.
- Supporting the close down of public kiosks & bars to Company’s Standards, including removing and securing all stock, surfaces are cleared and clean and that all equipment is clean and presented ready for the next service.
- Ensuring that general housekeeping standards are maintained, including cleaning of all areas.
- Report maintenance, accidents and health & safety issues using the company procedures.
- To comply with Club Policies and Health & Safety procedures.
- To comply with Club Safeguarding procedures.
- To remain professional at all times, promoting our Club values.
- To embed Equality, Diversity and Inclusivity into The Club.
- To undertake any such duties as reasonably expected.
- Education/Qualifications/Training: Able to communicate in a clear and concise manner. Can follow instructions and expectations of the role and standards outlined in our Matchday Handbook.
- Specific Experience: Experience of working within a similar role previously. Experience of working within a customer facing role.
- Abilities/Skills/Knowledge: Friendly, approachable with a professional attitude. Strong communication skills. Ability to work and remain calm under pressure. Punctual, reliable and flexible with working hours covering evening and weekend shifts.
This is a Casual Worker role. Training will be provided. Applicants must be 16 years or older. Applicants must be eligible to live and work in the UK.
SAFEGUARDING STATEMENTThe Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm.
EQUALITY STATEMENTThe individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club’s Equality, Diversity and Inclusion Policy. The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders.
Matchday Catering 2025/26 Season Catering · Kenilworth Road Stadium in Luton employer: Luton Town
Contact Detail:
Luton Town Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Catering 2025/26 Season Catering · Kenilworth Road Stadium in Luton
✨Tip Number 1
Get to know the venue! Familiarise yourself with Kenilworth Road Stadium and its matchday operations. This will not only help you feel more confident but also show your enthusiasm during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former staff on social media or at events. They can provide insider tips and might even put in a good word for you when applying through our website.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've handled customer needs in the past. This will demonstrate that you're ready to create an unforgettable experience for supporters.
✨Tip Number 4
Be flexible and reliable! Highlight your ability to work under pressure and your willingness to cover evening and weekend shifts. This is key for matchday roles, and it shows you're committed to being part of the team.
We think you need these skills to ace Matchday Catering 2025/26 Season Catering · Kenilworth Road Stadium in Luton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team at Kenilworth Road Stadium and contributing to an unforgettable matchday experience.
Tailor Your Application: Make sure to customise your application to highlight relevant experience. If you've worked in catering or customer service before, share those stories! We love seeing how your background aligns with what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Luton Town
✨Know the Matchday Vibe
Before your interview, get familiar with Luton Town Football Club and its matchday atmosphere. Watch some highlights or read up on their values and community involvement. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
Since this role is all about interacting with fans, be ready to share examples of your previous customer service experiences. Think of times when you went above and beyond to help someone or handled a tricky situation. This will demonstrate your friendly and professional attitude.
✨Prepare for Practical Scenarios
Expect questions about how you'd handle specific situations on matchdays, like dealing with a busy kiosk or ensuring cleanliness. Practise your responses to these scenarios so you can showcase your ability to stay calm under pressure and follow health and safety protocols.
✨Dress the Part
Even though it's a casual worker role, dressing smartly for the interview shows that you take it seriously. Opt for something comfortable yet professional, as it reflects your understanding of the importance of maintaining a good appearance in a customer-facing role.
