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- Tasks: Lead community programmes, engage with local stakeholders, and manage staff and volunteers.
- Company: Join Luton Town FC Community Trust, a vibrant organisation making a difference in the community.
- Benefits: Full-time role with flexible hours, including evenings and weekends, plus opportunities for professional growth.
- Why this job: Make a meaningful impact in your community while working in a dynamic sports environment.
- Qualifications: Experience in community engagement or sports development, with strong leadership and relationship-building skills.
- Other info: Exciting opportunity to work closely with local schools, charities, and grassroots clubs.
The predicted salary is between 36000 - 60000 £ per year.
Luton Town FC Community Trust is seeking to recruit a Community Operations Manager to play a key role in the coordination, delivery and development of its community programmes. This is a senior operational role, working closely with the Head of Community Trust to ensure programmes are well managed, aligned to organisational priorities and delivered to a high standard. The role will combine operational leadership with a proportion of direct programme delivery, enabling the postholder to remain connected to communities, delivery teams and participant needs. The Community Operations Manager will also contribute to the development of new programmes and associated funding opportunities, support partnership working and act as a key decision maker for day-to-day operational matters. This is an exciting opportunity for an experienced community or sport for development professional who is motivated to make meaningful impact, strengthen organisational capacity and help reduce health inequalities across Luton and Bedfordshire.
JOB PURPOSE
Reporting to the Head of Community Trust, the Community Operations Manager will provide operational leadership across the organisation, while maintaining a proportion of direct programme delivery to remain connected to communities, delivery teams and participant needs. The role will coordinate and strengthen programme delivery; line manage designated staff and support the development of new programmes and associated funding opportunities aligned to organisational priorities. The postholder will embed organisational strategy into effective day-to-day operations, acting as a key decision maker for operational matters and supporting senior leadership capacity.
KEY RESPONSIBILITIES
- Community Engagement & Relationship Building: Build strong relationships with funders, local authorities, key stakeholders, local schools, charities, grassroots clubs and other community organisations. Act as a liaison between the football club and the local community. Promote inclusion and diversity through outreach to underrepresented groups.
- Programme Development & Delivery: Contribute to and support funding applications, programme design, delivery and evaluation across community programmes within each department including, but not limited to: Education, Health, Inclusion, Football Development.
- Staff and Volunteer Management: Recruit, train and manage staff employees and volunteers who represent the Trust. Provide leadership and mentoring for delivery coaches, project workers, media team and match day staff.
- Monitoring, Evaluation and Reporting: Track the impact of community programmes using required and appropriate metrics and key performance indicators. Prepare reports for stakeholders, funders (e.g. EFL in the Community, Premier League Foundation, local authorities), and Luton Town Community Trust Board of Trustees. Ensure compliance and governance with safeguarding, health and safety and data protection policies.
- Marketing & Promotion: Raise awareness of the Trust’s work through managing the organisations media output across various platforms e.g. web site, newsletters, social media and local media outlets. Represent the Trust at community events, matchdays, and public forums.
- Fundraising & Grant Management: Collaborate with the Head of Trust and Programme Managers to identify and apply for grants and funding opportunities. Build partnerships with sponsors, local businesses and charitable foundations.
- Club Integration: Work closely with all football club departments, including first team players and staff, media and marketing, facilities and catering, and Academy to ensure alignment between Community Trust and Club. Manage the efficient coordination of player appearances and community involvement on behalf of the Club.
Additional Information: This is a Full-Time role. Flexibility to work evenings, weekends and matchdays as required. Travel for away fixtures and club events when necessary. Applicants must be eligible to live and work in the UK.
Community Operations Manager Luton Town FC Community Trust · Luton Town HQ employer: Luton Town
Contact Detail:
Luton Town Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Operations Manager Luton Town FC Community Trust · Luton Town HQ
✨Tip Number 1
Network like a pro! Get out there and connect with people in the community, local organisations, and even potential funders. Attend events, engage on social media, and don’t be shy to introduce yourself – you never know who might help you land that dream job!
✨Tip Number 2
Show your passion for community work! When you get the chance to chat with hiring managers or during interviews, share your experiences and how they align with the mission of Luton Town FC Community Trust. Let them see your enthusiasm for making a difference!
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle various operational challenges or community engagement scenarios. Practising your responses can help you feel more confident and ready to impress during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Luton Town FC Community Trust team. Let’s make an impact together!
We think you need these skills to ace Community Operations Manager Luton Town FC Community Trust · Luton Town HQ
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Community Operations Manager role. Highlight your experience in community engagement and programme delivery, as these are key aspects of the job. We want to see how your skills align with our mission at Luton Town FC Community Trust!
Show Your Passion: Let your enthusiasm for community work shine through in your application. Share specific examples of how you've made a positive impact in previous roles. We love candidates who are genuinely motivated to strengthen community ties and reduce health inequalities!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures we receive all your details correctly and helps us keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Luton Town
✨Know Your Community
Before the interview, dive deep into Luton Town FC Community Trust's community programmes. Familiarise yourself with their current initiatives and think about how you can contribute to them. This shows your genuine interest and helps you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Community Operations Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully managed teams or projects in the past. Highlight your ability to mentor staff and volunteers, as well as how you've fostered collaboration within a community setting.
✨Prepare for Programme Development Questions
Expect questions about programme design and evaluation. Think of specific programmes you've developed or contributed to, and be ready to discuss the outcomes. Show how you can align new programmes with the Trust's goals and funding opportunities.
✨Engage with Their Values
Luton Town FC Community Trust values inclusion and diversity. Be prepared to discuss how you've promoted these values in your previous roles. Share your ideas on outreach strategies to engage underrepresented groups, demonstrating that you understand their mission and are committed to making a meaningful impact.