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- Tasks: Lead and support daily operations in the Passenger Transport Unit while ensuring safety and efficiency.
- Company: Join Luton Council, a community-focused organisation making a real difference.
- Benefits: Competitive salary, flexible hours, and opportunities for training and development.
- Other info: Dynamic role with a commitment to equality, diversity, and inclusion.
- Why this job: Make an impact by ensuring safe transport for vulnerable community members.
- Qualifications: Experience with passenger vehicles and strong communication skills required.
The predicted salary is between 27254 - 29540 £ per year.
Salary: £27,254–£29,540 a year pro rata. Hours per week: 14.8. Contract type: Permanent.
Luton Council is seeking a committed and experienced Leading Hand to support the day-to-day operations of the Passenger Transport Unit. This is a hands-on role combining leadership, driving responsibilities, and operational coordination to ensure safe, efficient transport services for our community.
You will act as a key liaison between operational staff and the Fleet Office, ensuring smooth communication and effective service delivery. The role also involves supervising staff, maintaining high safety standards, and supporting passengers with a wide range of needs.
Key Responsibilities- Allocate daily duties to operational staff and support service delivery
- Act as a link between drivers, escorts, and the Fleet Office
- Carry out basic vehicle checks and minor repairs (e.g. non-starts)
- Conduct driver assessments and assist with staff training
- Ensure safe vehicle practices within the depot and yard area
- Drive a range of passenger vehicles (up to 16 seats)
- Escort passengers on prescribed routes, ensuring their safety and wellbeing
- Support passengers with mobility needs, including handling wheelchairs
- Maintain accurate records, reports, and numeric data
Please note this role does not attract sponsorship.
About you- Experience working with people, including those with physical or mental disabilities
- Experience driving passenger-carrying vehicles (up to 16 seats)
- A valid driving licence with D1 entitlement
- Knowledge of daily vehicle checks and basic maintenance procedures
- Ability to carry out minor vehicle repairs
- Understanding of traffic regulations
- Strong communication skills with the ability to engage tactfully with passengers, carers, colleagues, and the public
- Good written skills, including report writing and data handling
- IT skills, including Microsoft Word and Excel
- The ability to manage competing demands and workload pressures
- Safeguarding Adults & Children
- Autism & Dementia Awareness
- Team Leader Development
- First Aid
- Contextual Safeguarding, FGM & Radicalisation
- PATS Trainer
- DSL, GDPR & EDI
- Commitment to equality, diversity, and inclusion principles
- Willingness to work on a rota system, including outside normal working hours
- Flexible and proactive approach to work
Why Join Luton Council? Join a supportive and community-focused organisation where your work makes a real difference to people’s daily lives. You’ll play a vital role in ensuring safe and accessible transport for some of the most vulnerable members of the community.
Leading Hand in London employer: Luton Council
Contact Detail:
Luton Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leading Hand in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Luton Council. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and operational coordination. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your hands-on experience! Be ready to discuss specific examples of how you’ve managed teams or handled challenging situations in the past. This will demonstrate your suitability for the Leading Hand role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Leading Hand in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with the responsibilities of the Leading Hand role, so don’t hold back on showcasing your leadership and driving experience!
Showcase Your Communication Skills: Since this role involves liaising between various teams, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application, and provide examples of how you've effectively engaged with colleagues and the public in the past.
Highlight Your Safety Awareness: Safety is a top priority for us at Luton Council. Be sure to mention any experience you have with maintaining safety standards or conducting vehicle checks. This will show that you understand the importance of safety in transport services.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensure you’re considered for the Leading Hand position. Don’t miss out on this opportunity!
How to prepare for a job interview at Luton Council
✨Know Your Stuff
Make sure you brush up on your knowledge of passenger transport operations and the specific responsibilities of a Leading Hand. Familiarise yourself with basic vehicle checks and minor repairs, as well as the importance of safety standards in transport services.
✨Showcase Your People Skills
This role involves working closely with a variety of people, including those with disabilities. Be prepared to share examples of how you've effectively communicated and engaged with diverse groups in the past. Highlight your experience in training or supervising staff, as this will be key.
✨Demonstrate Your Driving Experience
Since driving is a significant part of the job, be ready to discuss your experience with passenger-carrying vehicles. Bring up any relevant qualifications, like your D1 entitlement, and talk about how you ensure safe driving practices.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle competing demands. Think of scenarios where you had to allocate duties, manage a crisis, or support passengers with mobility needs, and be ready to explain your thought process and actions.