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- Tasks: Ensure licensed premises comply with legislation and protect public safety.
- Company: Join Luton Council's dedicated Regulatory Services team.
- Benefits: Enjoy generous leave, flexible working, and a supportive environment.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Knowledge of licensing laws and strong communication skills required.
- Other info: Opportunities for professional development and career progression.
The predicted salary is between 36363 - 39152 £ per year.
Luton Council is seeking a committed and knowledgeable Licensing Compliance Officer to join our Regulatory Services team. This is a challenging and rewarding role, ensuring licensed premises, vehicles, and operators across the Borough comply with licensing legislation and conditions, helping to protect public safety and maintain high standards.
As a Licensing Compliance Officer, you will undertake compliance inspections, investigations, and enforcement activity across a wide range of licensed activities. You will work within a legislative framework, gathering evidence, interviewing witnesses and licence holders, preparing case files, and presenting cases at formal legal hearings where required.
You will engage directly with members of the public, commercial organisations, partner agencies, and internal teams, representing the Council professionally and assertively while maintaining fairness and impartiality.
About You
- Knowledge of local authority functions and experience working within a licensing or regulatory environment
- Demonstrable experience dealing with the public and commercial organisations
- Experience of working in a legislative environment, including presenting cases at formal legal hearings
- Sound, up-to-date knowledge of licensing legislation and its practical application to ensure effective compliance
- Demonstrable knowledge of the Licensing Act 2003 and Hackney Carriage and Private Hire Licensing
You Will Also Demonstrate
- Strong investigative, interviewing, and negotiation skills, with knowledge of relevant legal frameworks including CPIA 1996, RIPA 2000, and PACE Codes E and F
- Awareness of licensing enforcement procedures and some knowledge of court and enforcement processes
- The ability to communicate assertively, tactfully, and professionally with a wide range of people, both in person and by telephone
- Excellent organisational skills, with the ability to prioritise and manage conflicting and time-critical workloads
Technical & Administrative Skills
- Produce factual, highly accurate, and complex documentation, including reports, work procedures, letters, and licence applications
- Maintain accurate manual and computer-based records
- Use a range of IT systems and databases, including Microsoft Word, Excel, PowerPoint, Outlook, and internet-based systems
- Undertake investigative and project work within agreed deadlines and performance targets
Professional Judgement & Equality
- Work independently with limited supervision, recognising when to seek guidance and support
- Make impartial, ethical, and proportionate decisions, assessing and mitigating risk effectively
- Demonstrate an understanding of the effects of discrimination on services and service users
- Apply equality and fairness principles consistently in enforcement and service delivery
Additional Requirements
- Advanced Professional Certificate in Investigating Practice or demonstrable equivalent experience
- Training relevant to licensing inspections and a commitment to ongoing professional development
- Ability to undertake inspections and site visits across the Borough
- Access to a vehicle for work purposes with relevant business insurance
- A current and valid driving licence and the ability to travel around the Borough as required
Why Join Luton Council?
Luton Council is committed to delivering fair, proportionate, and effective regulatory services that support our diverse communities and local businesses. We offer a supportive working environment, opportunities for development, and the chance to make a real difference to public safety and compliance across the Borough.
Benefits
- From 25 to 32 days’ annual leave: linked to length of service and grade
- Buying annual leave scheme: buy up to 20 days additional annual leave
- Career Pathways: step up in your career or move into a specialist area
- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- Generous relocation package: up to £8,000 (subject to eligibility)
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
- Work/life balance: flexible working options including working from home where possible
- Training and support: unlimited access to development courses, mentoring and support and clear career pathways
- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
- Arriva Travel Club: great value savings on local bus travel
Licensing Compliance Officer in Luton employer: Luton Borough Council
Contact Detail:
Luton Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Licensing Compliance Officer in Luton
✨Tip Number 1
Get to know the company inside out! Research Luton Council's values, recent projects, and community initiatives. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interview skills with a mate or in front of the mirror. Focus on articulating your experience with licensing legislation and compliance inspections. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the application process, plus it shows you're proactive and engaged.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Luton Council team.
We think you need these skills to ace Licensing Compliance Officer in Luton
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you understand what a Licensing Compliance Officer does. Familiarise yourself with the key responsibilities and skills mentioned in the job description. This will help you tailor your application to show that you're the perfect fit for the role.
Showcase Your Experience: When detailing your experience, focus on relevant roles where you've dealt with licensing or regulatory environments. Use specific examples to demonstrate your knowledge of legislation and compliance processes. We want to see how your background aligns with what we're looking for!
Be Professional Yet Personable: While it's important to maintain professionalism in your application, don't be afraid to let your personality shine through. We appreciate candidates who can communicate assertively and tactfully, so make sure your writing reflects that balance.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people. Plus, you'll find additional resources and tips there to help you craft a standout application!
How to prepare for a job interview at Luton Borough Council
✨Know Your Legislation
Make sure you brush up on the Licensing Act 2003 and other relevant legislation before your interview. Being able to discuss these laws confidently will show that you’re serious about the role and understand the framework you'll be working within.
✨Showcase Your Investigative Skills
Prepare examples from your past experiences where you've successfully conducted investigations or compliance checks. Highlight your ability to gather evidence, interview witnesses, and present findings clearly, as these are key skills for a Licensing Compliance Officer.
✨Demonstrate Communication Prowess
Since this role involves engaging with the public and various organisations, practice articulating your thoughts clearly and assertively. Think of scenarios where you had to negotiate or resolve conflicts, and be ready to share those stories during the interview.
✨Organisational Skills Matter
Be prepared to discuss how you manage your workload and prioritise tasks, especially when dealing with time-sensitive issues. Providing specific examples of how you’ve handled conflicting priorities in the past will illustrate your organisational abilities effectively.
