At a Glance
- Tasks: Deliver exceptional service in food and beverage across various outlets.
- Company: Join the vibrant team at Holiday Inn London Luton Airport.
- Benefits: Flexible hours, discounted accommodation, and continuous learning opportunities.
- Other info: Great career growth potential in a supportive environment.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Enthusiasm for hospitality and a passion for excellent service.
The predicted salary is between 20000 - 25000 £ per year.
Join Our Team at Holiday Inn London Luton Airport! We are currently seeking enthusiastic and dedicated individuals to join our Food and Beverage team as a Team Member. This role involves working across breakfast and evening shifts, delivering exceptional service to our guests.
Role Overview: As a Food & Beverage Assistant, you will play a key role in providing outstanding service in all areas of Food and Beverage, including the bar, restaurant, room service, and conference & events.
Key Responsibilities:
- Serve guests politely and professionally across all Food & Beverage outlets
- Take and deliver orders with a focus on excellent customer service
- Prepare table and room setups to brand standards
- Handle cash transactions accurately
- Address guest queries promptly and efficiently
- Promote up-selling opportunities in line with departmental incentives
- Maintain high standards of cleanliness and hygiene in all work areas
- Adhere to hotel security, fire safety, and health & safety regulations
What We Offer:
- Flexible working
- Discounted Staff accommodation rates across UK Hotels
- Cycle scheme
- Workplace pension scheme
- Eyecare vouchers
- Pension
- Service Charge
- Continuous Learning Development opportunities
- Recognition Programme
F&B Team Member in Luton employer: Luton Airport
At Holiday Inn London Luton Airport, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. With flexible working hours, competitive benefits like discounted accommodation rates, and continuous learning opportunities, we empower our employees to grow and thrive in their roles while delivering exceptional service to our guests. Join us and be part of a dynamic team that celebrates dedication and excellence in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member in Luton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holiday Inn London Luton Airport. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their Food and Beverage crew.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a guest or customer. This will help you shine during the interview.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look smart and professional. First impressions matter, especially in the hospitality industry, so put your best foot forward!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join our team at Holiday Inn London Luton Airport.
We think you need these skills to ace F&B Team Member in Luton
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion for the hospitality industry shine through! We want to see that you're excited about joining our Food and Beverage team and delivering exceptional service to our guests.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills that match the job description. Whether it's your customer service skills or your ability to handle cash transactions, we want to know how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you'd be a great fit for us at Holiday Inn London Luton Airport.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Luton Airport
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Food & Beverage Team Member entails. Familiarise yourself with the responsibilities listed in the job description, like serving guests and handling cash transactions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations or complaints, as this will demonstrate your ability to maintain professionalism under pressure.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview, reflecting the standards of the hospitality industry. A neat appearance shows that you take the opportunity seriously and are ready to represent the Holiday Inn brand.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. Asking insightful questions not only shows your enthusiasm but also helps you determine if the job is the right fit for you.
