Full job description
We are seeking a dedicated and enthusiastic individual to join our team as a Food and Beverage Supervisor at Holiday Inn London -Luton Airport. In this role, you will oversee the food and beverage operations, ensuring that our guests receive an exceptional dining experience while supporting and leading the F&B team to deliver outstanding service.
Key Responsibilities:
- Oversee the preparation and serving of food and beverages, ensuring efficiency and a pleasant experience for guests at all times.
- Maintain the cleanliness, organization, and compliance of dining areas with health and safety standards, leading by example.
- Deliver and facilitate excellent customer service by addressing guest inquiries, anticipating needs, and resolving complaints promptly and professionally.
- Supervise and support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
- Coordinate and execute events and special functions, collaborating with cross-functional teams to ensure smooth operations.
- Monitor and ensure all areas are well-stocked, presented impeccably, and reflect the high standards of our establishment.
- Train, mentor, and provide ongoing support to team members, fostering a positive and collaborative work environment.
- Perform Duty Manager shift on a daily basic in accordance with department rota
- Ensuring that all operations comply with health and safety regulations. Training staff on food safety practices and maintaining cleanliness in all areas.
- Employee discount across IHG Property
- Free parking
- On-site gym
- Meals on Duty
F&B Supervisor in Luton employer: Luton Airport
At Holiday Inn London Luton Airport, we pride ourselves on fostering a supportive and dynamic work environment where our Night Porters can thrive. With excellent employee benefits such as discounts across IHG properties, free on-site parking, and access to an on-site gym, we are committed to your well-being and professional growth. Join us to be part of a team that values exceptional service and offers opportunities for development in the hospitality industry.
