We are Luss Trading Company, a family-run Highland Estate with over 800 years of rich heritage. Nestled on the shores of Loch Lomond, we operate across diverse sectors including Farm, Game, Forestry, Hospitality, and Retail. Our strong ties to Clan Colquhoun and commitment to sustainable rural business and community development define who we are. We are currently seeking a Food and Beverage Supervisor to join our team at The Loch Lomond Arms. This is an exciting opportunity for a motivated professional to contribute to our continued success and make a meaningful impact. We encourage passionate individuals to apply and become part of our thriving company. Partner up with the F&B Manager to create a culinary experience that guests won't forget Keep daily food and beverage operations running smoothly, like a well-oiled machine Champion restaurant and bar shifts, juggling staff duties, breaks, and service priorities like a pro Kick off pre-service briefings, cater to VIP guests, and keep your eyes on the daily targets Maintain a vibe that's all about top-notch presentation, cleanliness, and service Nail those opening and closing procedures, ensuring every checklist is ticked off Team up with the kitchen and other departments to craft unforgettable guest experiences Be the go-to decision maker during shifts when the HoD isn't around Deliver personalized hospitality that's as warm and welcoming as a cozy blanket Connect with guests, anticipate their needs, and seize opportunities to wow them Handle guest complaints like a boss, turning frowns into smiles promptly Become a walking encyclopedia of product knowledge to dazzle guests Ensure dietary needs, allergies, and special occasions are sorted with precision Set the standard with exceptional service, professionalism, and teamwork Guide the F&B team through induction, coaching, and development with flair Spot performance hiccups and dish out constructive feedback with impeccable timing Foster a workplace that's positive, accountable, and as supportive as your favorite playlist Dive into staff scheduling, shift allocation, and labor deployment like a strategic master Boost revenue by promoting upselling and suggestive selling with charm Support the department in smashing revenue, productivity, and profitability goals Keep a keen eye on portion control, wastage, stock usage, and operating costs to ace efficiency Jump into stocktakes, rotation, ordering, and inventory management with gusto Ensure billing, cash handling, and POS system use are as accurate as a Swiss watch Uncover opportunities to enhance service efficiency and commercial success with a can-do attitude You know your way around POS and reservation systems like a pro You've got some serious supervisory chops and know how to lead a team with flair Your interpersonal skills are top-notch, making you the go-to person in any situation You're a master at juggling tasks with effective time management You bring valuable hotel and bar experience, especially from luxury settings WSET Level 2 is in your back pocket, along with solid spirits and cocktail knowledge Your leadership skills inspire and motivate the team to excellence You know the ins and outs of 4-star and 5-star hotel operations Restaurant operations are your playground, and you know how to make them shine You're an upselling wizard, turning opportunities into revenue with ease You've got a knack for training and developing staff to be their best Complaint resolution is your superpower, keeping guests happy and loyal Stock control and inventory management are second nature to you You champion health and safety compliance, ensuring smooth operations Cash handling and shift management? You've got those covered Banqueting and events are your forte, delivering seamless experiences every time Food safety and hygiene are your top priorities, keeping standards high You're proud to hold a Scottish Personal License Get rewarded with our TRONC tip system, adding a little extra to your pocket while you work Secure your future with our company pension plan, because your well-being is our priority even after retirement Enjoy exclusive employee discounts, putting more savings at your fingertips Dig into tasty, free staff meals when you're on shift fueling you up every workday Parking stress is a non-issue with our convenient onsite parking spots Chill out with discounted spa access, making relaxation easier than ever Join in staff events for some fun, connection, and great times with your team Benefit from discounts at local businesses, because we love supporting our community just as much as you do Boost your earning potential with our incentive schemes, tailored to help you reach and surpass your goals TPBN1_UKCT
Food and Beverage Supervisor
