At a Glance
- Tasks: Be the friendly face of our property business, supporting clients and managing enquiries.
- Company: Established residential property business in Edinburgh with a professional team.
- Benefits: Salary up to £35,000, competitive holiday allowance, and pension scheme.
- Other info: Perfect for those transitioning from hospitality or legal support roles.
- Why this job: Join a dynamic team and kickstart your career in the property sector.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
Office-based | Monday to Friday, 9am to 5pm
Up to £35,000 DOE
Competitive holiday allowance & pension
We are working with a well-established residential property business in Edinburgh to recruit a Front of House Property Advisor to join their professional, office-based team. This is a client-facing role suited to someone personable, organised, and confident, who enjoys being the first point of contact and supporting the smooth running of a busy property environment.
The Role
As Front of House Property Advisor, you will act as the welcoming face of the business, delivering a professional and friendly service to new and existing clients while providing essential administrative and operational support. Key responsibilities include:
- Acting as the first point of contact, covering reception and welcoming new residential property clients
- Managing enquiries and supporting clients through the early stages of their property journey
- Liaising with surveyors, arranging viewings, managing keys, and coordinating appointments
- Supporting marketing activity, including property listings and promotional materials
- Providing general administrative and office support to the wider team
- Bringing a small sales-focused element to the role by identifying and supporting opportunities where appropriate
About You
This role would suit someone with strong customer service experience and a professional, engaging approach. You will ideally have:
- Experience in a front-of-house or customer-facing role (property, hospitality, hotel, or similar environments welcomed)
- Experience working within the legal sector, property law, or a professional services environment (desirable)
- Excellent communication and interpersonal skills, with a confident and approachable manner
- Strong organisational skills and attention to detail
- Confidence handling client enquiries and supporting light sales conversations
- A proactive mindset and the ability to thrive in a fully office-based role
What's on Offer
Salary up to £35,000, dependent on experience
Competitive holiday allowance and pension scheme
Full-time, office-based role in Edinburgh, Monday to Friday, 9am to 5pm
A professional, welcoming working environment
An excellent opportunity for candidates looking to transition from hospitality, legal support, or customer service into the property sector
If you are personable, organised, and enjoy being at the heart of a busy professional office, this is an excellent opportunity to progress your career within a reputable property business.
Front of House Property Advisor in Livingston employer: Lusona LLP
Contact Detail:
Lusona LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Property Advisor in Livingston
✨Tip Number 1
Get to know the company before your interview. Research their values, recent projects, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Front of House Property Advisor, you'll be the first point of contact. Role-play with a friend or family member to get comfortable with handling client enquiries and showcasing your friendly, professional approach.
✨Tip Number 3
Dress the part! First impressions matter, especially in a client-facing role. Make sure you look polished and professional for your interview – it shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Front of House Property Advisor in Livingston
Some tips for your application 🫡
Show Your Personality: As a Front of House Property Advisor, being personable is key! Let your unique character shine through in your application. We want to see how you can bring warmth and friendliness to our team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or front-of-house roles. We love seeing how your past roles can translate into this position, so don’t hold back!
Be Organised: Since this role involves a lot of coordination and support, show us your organisational skills in your application. A well-structured CV and cover letter can really make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Lusona LLP
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Front of House Property Advisor role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role is all about being the welcoming face of the business, be prepared to demonstrate your customer service skills. Think of examples from your past roles where you've successfully handled client enquiries or resolved issues. A friendly, approachable attitude will go a long way!
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like managing a busy reception or dealing with a difficult client. Practise your responses to these types of questions so you can showcase your problem-solving abilities and organisational skills during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might want to ask about the team dynamics, opportunities for professional development, or how success is measured in this position. It’s a great way to leave a lasting impression!