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- Tasks: Be the friendly face of our property business, supporting clients and managing enquiries.
- Company: Established residential property business in Edinburgh with a professional team.
- Benefits: Salary up to £35,000, competitive holiday allowance, and pension scheme.
- Other info: Perfect for those transitioning from hospitality or legal support into property.
- Why this job: Join a dynamic team and kickstart your career in the property sector.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
We are working with a well-established residential property business in Edinburgh to recruit a Front of House Property Advisor to join their professional, office-based team. This is a client-facing role suited to someone personable, organised, and confident, who enjoys being the first point of contact and supporting the smooth running of a busy property environment.
The Role
As Front of House Property Advisor, you will act as the welcoming face of the business, delivering a professional and friendly service to new and existing clients while providing essential administrative and operational support. Key responsibilities include:
- Acting as the first point of contact, covering reception and welcoming new residential property clients
- Managing enquiries and supporting clients through the early stages of their property journey
- Liaising with surveyors, arranging viewings, managing keys, and coordinating appointments
- Supporting marketing activity, including property listings and promotional materials
- Providing general administrative and office support to the wider team
- Bringing a small sales-focused element to the role by identifying and supporting opportunities where appropriate
About You
This role would suit someone with strong customer service experience and a professional, engaging approach. You will ideally have:
- Experience in a front-of-house or customer-facing role (property, hospitality, hotel, or similar environments welcomed)
- Experience working within the legal sector, property law, or a professional services environment (desirable)
- Excellent communication and interpersonal skills, with a confident and approachable manner
- Strong organisational skills and attention to detail
- Confidence handling client enquiries and supporting light sales conversations
- A proactive mindset and the ability to thrive in a fully office-based role
What's on Offer
- Salary up to £35,000, dependent on experience
- Competitive holiday allowance and pension scheme
- Full-time, office-based role in Edinburgh, Monday to Friday, 9am-5pm
- A professional, welcoming working environment
- An excellent opportunity for candidates looking to transition from hospitality, legal support, or customer service into the property sector
If you are personable, organised, and enjoy being at the heart of a busy professional office, this is an excellent opportunity to progress your career within a reputable property business.
Locations
Front of House Property Advisor in Edinburgh, Scotland employer: Lusona LLP
Contact Detail:
Lusona LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Property Advisor in Edinburgh, Scotland
✨Tip Number 1
Get to know the company before your interview. Research their values, recent projects, and team culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Front of House Property Advisor, you'll be the first point of contact. Role-play with a friend or family member to get comfortable with common client queries and how to handle them confidently.
✨Tip Number 3
Dress the part! First impressions matter, especially in a client-facing role. Choose professional attire that reflects the company's image and makes you feel confident when you walk through that door.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Front of House Property Advisor in Edinburgh, Scotland
Some tips for your application 🫡
Show Your Personality: As a Front of House Property Advisor, being personable is key! Let your unique character shine through in your application. We want to see how you can bring warmth and friendliness to our team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or front-of-house roles. We love seeing how your past roles can translate into this position, so don’t hold back!
Be Organised: Since this role involves managing enquiries and supporting clients, show us your organisational skills. A well-structured application can demonstrate your attention to detail and ability to handle multiple tasks.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our Edinburgh office!
How to prepare for a job interview at Lusona LLP
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Front of House Property Advisor role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you articulate your fit for the position confidently.
✨Showcase Your People Skills
Since this is a client-facing role, be prepared to demonstrate your excellent communication and interpersonal skills. Think of examples from your past experiences where you've successfully managed client interactions or resolved issues. A friendly and approachable attitude will go a long way!
✨Prepare for Common Questions
Anticipate questions related to customer service and property management. Practice responses to questions like 'How would you handle a difficult client?' or 'What steps would you take to ensure a smooth property viewing?' This preparation will help you feel more at ease during the interview.
✨Dress the Part
As the welcoming face of the business, first impressions matter! Dress professionally and appropriately for the office environment. This shows that you respect the company culture and are serious about the role. Plus, it’ll boost your confidence when you walk in!